1. A NEW APPROACH TO CHILD PROTECTIVE INVESTIGATIONS ALTERNATIVE RESPONSE SYSTEMS DIFFERENTIAL RESPONSE SYSTEMS

2. ARS – WHAT IS IT? While reports with identifiable safety concerns are appropriate for traditional investigations which contain clearly identified roles of perpetrator and victim, and the determination of findings, other reports might be more appropriately handled by a less adversarial process focusing on assessment of needs and offer of services.

3. ARS – WHAT IS IT? The new approach is predicated on the theory that by engaging families in a less threatening way via an assessment and service provision track, they will be more likely to acknowledge family problems and agree to receive recommended services. The emphasis of ARS is family engagement, family participation in decision-making, and voluntary participation in services.

4. MANDATE FOR CHANGE In 2003, Chapter 2003-127, Laws of Florida (Committee Substitute for Senate Bill No. 1442) required that the Secretary of the department appoint a Protective Investigator Retention Workgroup (PIRW) to consider seven specific legislative requests and develop recommendations. These included: 1.Examine the feasibility of an alternative response system for responding to low-risk child abuse and neglect reports... 2.Examine and develop a plan for an investigative process that provides for different levels of investigative activities based on the level of severity of risk and probability of continued or increased abuse and neglect.

5. MANDATE FOR CHANGE From December 2005 through September 2006, the Florida Department of Children and Families convened a statewide Workgroup to re-examine the Report’s recommendations and to complete design requirements for an alternative response system demonstration in several jurisdictions, supported by enhanced decision support protocols.

6. WORKGROUP PARTICIPANTS 45 participants representing Sheriffs Offices, Community Based Care Lead Agencies, DCF, the Florida Department of Health, and other community stakeholders met with representatives from the Child Welfare Institute (CWI) for a period of two-days each on 10 separate occasions.

7. EVIDENCE BASED PRACTICE 64% Investigative Track 36% ARS Track 1.Child safety was not compromised, in fact, there was evidence that the safety status of children improved (increased service provision) 2.Families were less likely to have new child maltreatments (27.2% vs. 30.3%) 3.Up front costs greater but less costly and more cost effective in the longer term. 4.Families liked AR better. 5.Child Protection workers liked AR better. MINNESOTA – MISSOURI – NORTH CAROLINA – VIRGINIA

8. EVIDENCE BASED PRACTICE 35% Investigative Track 65% Family Assessment Track 1.Child safety not compromised 2.Percentage of reported incidents in which some action was taken increased 3.Recurrence of CA/N decreased 4.Cooperation of families improved 5.Workers judged the family assessment approach to be more effective MINNESOTA – MISSOURI – NORTH CAROLINA – VIRGINIA

9. EVIDENCE BASED PRACTICE 48.5% Forensic Track 51.5% Family Assessment Track 1.Child safety not altered; no change in rate of “substantiated reports” 2.Reunification rates – improved but not statistically significant 3.Families are more receptive to social workers under MRS 4.Impediments: dual responsibility, staff turnover, high caseloads, limited resources 5.Recommendations: Limit caseload to 6 to 8 per worker, need additional “decision” category – No Further Services Recommended MINNESOTA – MISSOURI – NORTH CAROLINA – VIRGINIA

10. EVIDENCE BASED PRACTICE 39% Investigative Track 61% Family Assessment (FA)Track 1.Only 2% of FA referrals were reassigned to Investigative Track 2.Percentage of investigations that were ‘Founded’ increased from 23% to 36%. 3.32% of FA Track identified as having one or more service needs 4.32% of Investigative Track families identified as having one or more service needs MINNESOTA – MISSOURI – NORTH CAROLINA – VIRGINIA

11. RECENT DATA ANALYSIS ● 27.2% of recurrence takes place within 61 days (CSA Recurrence of Maltreatment after Initial Report of Recurrence of Maltreatment after Initial Report of Maltreatment, Quarter ending 12/31/05). Maltreatment, Quarter ending 12/31/05). ● 44.6% of CSAs closed with Some findings had a subsequent report closed with Verified findings – any subsequent report closed with Verified findings – any maltreatment (Recurrence of Maltreatment within Six maltreatment (Recurrence of Maltreatment within Six Months, Quarterly Listing sample ending 12/31/05). Months, Quarterly Listing sample ending 12/31/05). ● Of the 44.6% subsequent reports closed with Verified findings, 60% of these involved recurrence of the same findings, 60% of these involved recurrence of the same maltreatment. maltreatment.

12. -FLORIDA’S PROPOSED MODEL- Key Decision Points ● Role of Abuse Hotline ● Redesign of CSA – currently contains a mix of ‘Present Danger’ items, general maltreatment risk factors, child vulnerability characteristics and “signs of maltreatment” ● Three pilot models 1. PI’s do both Safety Assessment and Family Assessment 2. PI’s do Safety Assessment and immediately pass on to CBC’s for Family Assessment 3. PI’s and CBC ‘Family Assessors’ go out together and make a determination of needed action