1. HCL Oracle Utilities

2. Oracle Practice Snapshot
Horizontal
Applications
Oracle E-Business Suite 11i, R12,12.1
PeopleSoft 8.3, 9.0,9.1
Siebel 7.x, 8.0
JD Edwards – XE & E1
Industry
Applications
Oracle Life Sciences
Oracle Utilities
Oracle Retail
Oracle FS
New Dimension
Applications
OTM
Demantra
Analytics
OBIEE
Hyperion
Oracle
Technologies
SOA & BPM
Portal and Content Mgmt.
IDM
Database11g
A strong Oracle Practice with 200+ customers spread across North America, Europe, the Middle East, APAC and the ANZ regions.
Design & Product Blue Print
Deployment & Maintenance
Implementations, Configuration & Development
Application Management/ Operations Consolidation
Co Development
Global Rollout
Upgrade and Migration
Assessment Services
Strategic Enablers
Oracle Partnership - Platinum
Investment in Oracle Solution labs to accelerate product development & solution capabilities
Pre-built solutions, IP’s/ Frameworks, Solution Accelerators & reusable components 2

3. Telecom, Media & Entertainment
Vertical Presence
Hi-Tech & Mfg
Life Sciences
Retail & CPG
BFSI
Travel & Logistics
Telecom, Media & Entertainment
Public Sector
Vertical
Customers
Oracle EBS. PeopleSoft, JDE, Siebel, Hyperion, OBIEE, Fusion and DBA
Fabless Mfg., VSOE, Shipment Solution, Contract Management Solution & InHouse©
Oracle Life Sciences, EBS. PeopleSoft, JDE, Demantra, Siebel, Hyperion, OBIEE, Fusion and DBA
Siebel AECM – FDA Integration for Medical Devices reporting, Siebel for BA/BE studies, InHouse©
Retek, EBS, PeopleSoft, JDE, Siebel, Hyperion, OBIEE, Fusion & DBA
Track & Trace, Merchandizing & Point of Sale Solution
Oracle EBS. PeopleSoft, JDE, Siebel, Hyperion, OBIEE, Fusion & DBA
End-to-End integrated Insurance solution
OTM, Oracle E-Bus, PeopleSoft, Siebel, Hyperion, OBIEE, Fusion & DBA
Siebel, Oracle EBS, PeopleSoft, Hyperion, OBIEE, Fusion and DBA
Siebel, EBS, PeopleSoft, Oracle Utilities, Hyperion, OBIEE, Fusion and DBA
Case Management Solution and PIIMS Solution on Siebel
Products &Solutions 3 3

4. Oracle Relationship Strong Connects with Oracle TUGBU Product Team
Building COE along with help of Oracle
Solution Validation from Oracle Experts
Trainings from Oracle TUGBU
Quarterly updates/ reviews
Strategic initiatives- Specific Geo’s

5. HCL’s Oracle Utilities Practice
Significant Investment focus
50+ Growing Consultant Team
Multi Product & Multi Version expertise
Utilities Center of Excellence
Functional Areas
Customer Information
Device Management
Meter Reading
Billing
Statements
Rates
Payments
Adjustments
Credit & Collections
Loans & Deposits
SA Relationships
Interval Billing
Service Credits
Contract Management

6. Service Offerings Customizations Integrations Reports Configuration
Defining Technical Specs
Algorithms
User Exits
Business Objects
GUI Framework
Scripts
SPLSDK Development Framework
Customizations
Integration Scripts
Batch Process
XML Integrations
Third Party Integrations
Integrations
Preparing Technical Specs
BI Publisher Reports
Crystal Reports
DWH and Data Mining
Batch Reports
Reports
Preparing the configuration document
Process Setups
TO Do List
Necessary Training
Testing
Preparing Functional Specs for Development
Configuration
Design Conversions
Legacy Data Migration
Conversion Mapping
Code and data extracts
Define mapping in tool
Sample conversions
Testing the loaded Data
Data Conversion

7. How can HCL help ? Our Understanding
GTS Moving from disconnected billing to consolidated billing platform
Oracle RMB Product as new Billing Platform
Global Design followed by Global Rollouts
IBM involved in global design
Solution consulting through product vendor Oracle
How can HCL help ?
Build RMB Center of Excellence (COE) for GTS Program in a phased manner
Involve in Technology components to gain understanding of GTS requirements
Gradually move to configuration
Build rollout and offer application support for rolled sites
Collaborate with GTS for greater gains

8. Building CoE for Citi Needs
Centralized and dedicated CoE
A one-stop-shop to create and use state of art technological, service and business oriented capabilities of RMB Solution.
Dedicated resources for Citi requirements.
Centralized structure for seamless execution and minimal redundancy.
Onsite-Offshore model for flexibility of execution.
Optimal resource utilization.
Optimal team size to absorb spikes and troughs in resource requirement.
A platform for Efficient Knowledge Management, sharing best practices and leveraging skills to reduce redundancy in efforts.
Ramp-up and Ramp down for specific project or work request requirements

9. Application Development HCL Utilities Practice
CoE Structure
Conduct Diagnostics
CoE Establish
Transition
Execute
Build and Grow
Service Layer
Governance
Processes
Business Analyst
Integration Consultant
Data Migration Consultant
Reporting / Customization Consultant
Administration
Citi’s CoE Lead
Service Levels
Application Development
Support & Maintenance
Transition ASSET
HCL’s CoE Lead
Service Charter
Implementation
Citi Processes
Track Leads
Rollouts
Service Framework
Processes
People
HCL IP Tools
HCL Utilities Practice

10. Customer Case Study- Implementation
About Customer
Covers 64 districts across Northern India
4.5 Million customers
Multi- lingual implementation – English & Hindi
Nature of work
Establishing data centers, Customer Care centers, Networks, HW, GIS System Software and Mappings, Meter Data acquisition Systems
Establishment of Disaster Recovery Centers.
Application Software implementation covering all the energy modules ( Energy Audit, Data Acquisition, New Connection, Disconnection, Vigilance and Dismantling , MIS and Meter Billing and Collection solution
Web Portal Implementation including Sun IDM, Middleware for integration
Oracle product stack - Customer Care and Billing , Work & Asset management, Oracle Utilities Business intelligence
Timeline for implementation
Pilot implementation – 12 months
Rollouts – 6 months
Peak team size – 48 consultants
High level implementation plan
Completion of RA – M1 and M2
Completion of Design – M3 to M5
Completion of Build – M5 to M11
Completion of Test – M8 to M12
Rollouts – M13 – M18
The total project will be completed in 18 months duration + 5 years support
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ABOUT UPPCL

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