1. Human Resources’ Role in Organizational Development and Change

2. Copyright 2000 - South-Western College Publishing Module 22 - 1 HR’s Historical Transgression Personnel Department Human Resources Department Human Capital Movement

3. Copyright 2000 - South-Western College Publishing Module 22 - 2 How to Move Beyond Team Players Guerillas in the Trenches

4. Copyright 2000 - South-Western College Publishing Module 22 - 3 Five Critical Success Factors Restructure to address requests from Organization Reengineer to operate as a team member Focus on clearly defined deliverables within business projects instead of general paradigms Mitigate 3 errors of winging it, antagonism, and ball drop Succeed through rapid and well-executed responses to business unit projects including best practices, measures, analysis, and costs

5. Copyright 2000 - South-Western College Publishing Module 22 - 4 Restructure Transactional - 20% Transformational - 80% Staffing Database Consultative Resources

6. Copyright 2000 - South-Western College Publishing Module 22 - 5 Radically Re-Engineer HR Need business knowledge Need immediate response and results Measure the value HR is offering

7. Copyright 2000 - South-Western College Publishing Module 22 - 6 Focus on Clearly Defined Deliverables They Co-Own Work with business leaders to create right solutions Participate equally on project by being responsible for end results as any other team member Do not manage from afar - DIG IN!

8. Copyright 2000 - South-Western College Publishing Module 22 - 7 Mitigate 3 Errors Winging It Antagonism Ball Drop

9. Copyright 2000 - South-Western College Publishing Module 22 - 8 Keys to Success Best Practices Measures (KPIs) Analysis Costs

10. Copyright 2000 - South-Western College Publishing Module 22 - 9 Chrysler Example Reengineering Finance Department Steps to form a team: –Established Objectives –Create Change Migration Plan –Employed Steering Committee Team –Created Change Model

11. Copyright 2000 - South-Western College Publishing Module 22 - 10 Chrysler Example: Change Model Internal (Burning) External (Yearning) Sharing (Churning) Training (Learning) Implementation (Turning) Evaluation (Returning)

12. Copyright 2000 - South-Western College Publishing Module 22 - 11 Modified HR Model Streamline HRM Benefits: –Heightened respect –Pay more attention to employees –Free up resources

13. Copyright 2000 - South-Western College Publishing Module 22 - 12 Change Management Manage change efforts Integrate HRD into CM

14. Copyright 2000 - South-Western College Publishing Module 22 - 13 HRD Needs Competencies Data Analysis

15. Copyright 2000 - South-Western College Publishing Module 22 - 14 HRD Landscape