1. McGraw-Hill/Irwin © The McGraw-Hill Companies, All Rights Reserved CHAPTER 15 Creating Collaborative Partnerships

2. 15-2 LEARNING OUTCOMES 15.1 Identify the different ways in which companies collaborate using technology 15.2 Compare the different categories of collaboration technologies 15.6 Explain how groupware can benefit a business

3. 15-3 TEAMS, PARTNERSHIPS, AND ALLIANCES Organizations create and use teams, partnerships, and alliances to: –Undertake new initiatives –Address both minor and major problems –Capitalize on significant opportunities Organizations create teams, partnerships, and alliances both internally with employees and externally with other organizations

4. 15-4 TEAMS, PARTNERSHIPS, AND ALLIANCES Collaboration system – supports the work of teams by facilitating the sharing and flow of information

5. 15-5 TEAMS, PARTNERSHIPS, AND ALLIANCES Organizations form alliances and partnerships with other organizations based on their core competency –Core competency – an organization’s key strength, a business function that it does better than any of its competitors –Core competency strategy – organization chooses to focus specifically on its core competency and forms partnerships with other organizations to handle nonstrategic business processes –Example: outsourcing payroll or accounting functions

6. 15-6 TEAMS, PARTNERSHIPS, AND ALLIANCES Information technology can make a business partnership easier to establish and manage –Information partnership – occurs when two or more organizations cooperate by integrating their IT systems, thereby providing customers with the best of what each can offer –Example: Amazon.com The Internet has dramatically increased the ease and availability for IT-enabled organizational alliances and partnerships

7. 15-7 COLLABORATION SYSTEMS Collaboration solves specific business tasks such as telecommuting, online meetings, deploying applications, and remote project. Collaboration system – an IT-based set of tools that supports the work of teams by facilitating the sharing and flow of information

8. 15-8 COLLABORATION SYSTEMS Two categories of collaboration 1.Unstructured collaboration (information collaboration) - includes document exchange, shared whiteboards, discussion forums, and email 2.Structured collaboration (process collaboration) - involves shared participation in business processes such as workflow in which knowledge is hardcoded as rules

9. 15-9 COLLABORATION SYSTEMS Collaborative business functions

10. 15-10 Working Wikis for collaboration Wikis - web-based tools that make it easy for users to add, remove, and change online content Business wikis - collaborative web pages that allow users to edit documents, share ideas, or monitor the status of a project

11. 15-11 GROUPWARE SYSTEMS Groupware – software that supports team interaction and dynamics including calendaring, scheduling, and videoconferencing

12. 15-12 GROUPWARE SYSTEMS Groupware technologies

13. 15-13 Videoconferencing Videoconference - a set of interactive telecommunication technologies that allow two or more locations to interact via two-way video and audio transmissions simultaneously

14. 15-14 Web Conferencing Web conferencing - blends audio, video, and document-sharing technologies to create virtual meeting rooms where people “gather” at a password-protected website Webinar – Online seminar

15. 15-15 Instant Messaging Email is the dominant form of collaboration application, but real-time collaboration tools like instant messaging are creating a new communication dynamic Instant messaging - type of communications service that enables someone to create a kind of private chat room with another individual to communicate in real-time over the Internet

16. 15-16 Cloud Computing Cloud computing means that instead of all the computer hardware and software you're using sitting on your desktop, or somewhere inside your company's network, it's provided for you as a service by another company and accessed over the Internet. Exactly where the hardware and software is located and how it all works doesn't matter to the user—Exactly the way we don’t care how electricity is provide to our house

17. 15-17 With cloud computing users don't need their data and application softwares on their local computer. Data and applications are provided by the cloud and user only needs a web browsers Cloud Computing

18. 15-18 Cloud Computing

19. 15-19 Video What is cloud computing?

20. 15-20 Cloud computing and collaboration Cloud computing is one of the best approach towards collaboration because all the resources required is on the cloud for the collaborators.

21. 15-21

22. 15-22 Examples of cloud services Web-based email like hotmail Google Docs for saving and sharing your document sand Spreadsheets Social Networking like Facebook Online computer back-up services such as Mozy Online Photo storing service such as Google Picassa Online medical records storage such as MS HealthVault

23. 15-23 What makes cloud computing different? It's managed Most importantly, the service you use is provided by someone else and managed on your behalf. One basic principle of cloud computing is that you no longer need to worry how the service you're buying is provided

24. 15-24 It's "on-demand" Cloud services are available on-demand and often bought on a "pay-as-you go" or subscription basis. So you typically buy cloud computing the same way you'd buy electricity, telephone services, What makes cloud computing different?

25. 15-25 Types of cloud computing Infrastructure as a Service (IaaS) means you're buying access to raw computing hardware over the Net, such as servers or storage,e.g. webhosting. Amazon.come is one the oldest example Software as a Service (SaaS) means you use a complete application running on someone else's system. Web-based email and Google Documents are perhaps the best-known examples Platform as a Service (PaaS) means you develop applications using Web-based tools so they run on systems software and hardware provided by another company. Google App Engine is examples of PaaS.Google App Engine

26. 15-26 Cloud computing Demo Google Docs Demo 1 Google Docs Demo 2