1. UPA Customer and Service Tracking Database Application Senior Design III – Spring 2007 Justin Shultz

2. Overview UPA Technology UPA Technology Project Description and Intended Use Project Description and Intended Use Design Protocols Design Protocols Deliverables Deliverables Demonstration Demonstration Conclusion Conclusion

3. UPA Technology Manufacture, Recertify, Repair and Sell High Tech Coating Thickness Measuring Equipment Manufacture, Recertify, Repair and Sell High Tech Coating Thickness Measuring Equipment – –Specialized field   No Database is Designed for this Field’s Needs –ISO/IEC 17025 certified   Requires Tracking of Calibrations

4. Project Description and Intended Use Customer and Service Tracking Database Application (CAST) – –Store Customers’ Information, Contacts, Equipment and Service Records – –Track Calibration Cycles   Automatic Reminders – –Centralized Database

5. Design Protocols Visual Studio 2005 Visual Studio 2005 –ADO.NET –C#.NET SQL Server 2005 SQL Server 2005

6. Deliverables Windows Application To Store Customer Information, Equipment and Services Windows Application To Store Customer Information, Equipment and Services Advanced Search Advanced Search Automatic Reminders Automatic Reminders Track Customer Services Track Customer Services View Calibration & Repair History View Calibration & Repair History Administrator Options Administrator Options –Add/Modify Users –Add/Modify Equipment

7. Look at the application…

8. Conclusion Meets All of UPA’s Database Needs Meets All of UPA’s Database Needs –Interface is Simple to Learn & Use –Centralized Database –Track Equipment Calibration Cycles –Track Equipment Service Histories

9. Questions?