1. Introduction to Big Data Toolkit Welcome

2. Welcome to the Big Data Toolkit! Within this toolkit, you will find lots of useful information that will not only help you update your knowledge and understanding of big data, but will also provide you with practical materials that you can use within your working environment.

3. How It Works Follow the “Toolkit Roadmap” to navigate your way through the documents within the toolkit. This will direct you through the relevant stages of Big Data. Service Catalog Customer View SLM Business ITIL®

4. Aim of the Toolkit  To provide an introduction to Big Data  To provide a detailed overview of Big Data from several practical perspectives:  Data Gathering  Data Analysis  Data Value  To provide practical and user-friendly documents for you to use within your organization