1. Designing Effective Trainings 1

2. Steps to Creating Learning Objectives At the end of this session, participants will be able to: Identify ways to get to know learners and their needs. Recognize effective learning objectives. Identify the correct stage of learning for a given objective. Describe how instruction and activities lead to understanding of the learning objectives. Assess whether learning objectives have been met. Submit their trainings to the Gateways to Opportunity Registry. 2

3. The Training Cycle- Step 1 Learning about your learners. 3

4. Learning about your Learners Why were you asked to provide training for them? Have the learners had training on the same topic before? Background 4 How many will attend your session? What is the demographic makeup of the learners (age, gender, other descriptive factors)? Demographics Level of Expertise Attitudes Expected Results How familiar are the learners with the subject matter? What do the learners want to know? Are the learners interested in the subject? Do the learners know why they are coming to the training? How can you meet the learners’ needs? How does this training benefit the learners?

5. Learning about your Learners Pre-training meeting Training Registration form Pre-training questionnaire 5

9. The Training Cycle- Step 2 Learning about your learners. Write learning objectives. 9

10. What is a Learning Objective? 10 http://www.learnenglish.de/grammar/verbaction.htm

11. What is a Learning Objective? 11 A learning objective is a detailed description that states the expected change in participant learning, how the change will be demonstrated, and the expected level of the change. http://www.learnenglish.de/grammar/verbaction.htm

12. Where do I start? Think about what your learners’ knowledge level is prior to the training and what you want it to be by the end of the training. Ask yourself, from start to end, step-by-step, what activities and information will get learners to the desired knowledge level by the end of the training. http://www.learnenglish.de/grammar/verbaction.htm 12

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14. Questions to Ask When Creating Learning Objectives Are your objectives: 14 Achievable? Believable?Measurable? Desirable? Important to the learner? Example Objective: By the end of the three hour training, participants will be able to recognize and care for a variety of first aid emergencies, such as burns, cuts and scrapes.

15. What Makes a Good Learning Objective? The learning objective must be performance based. The objective is clear and not subject to confusion. The objective is action-oriented. The end results can be seen and measured. 15

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17. Learning Objectives- By the end of this training participants will be able to: Stage 1 Developing Basic Knowledge Name 3 positive statements that can be used to encourage children to follow directions. Stage 2 Expanding Knowledge Discuss positive statements they have used in past experiences to encourage children to follow directions. Stage 3 Deepening Knowledge and Skills Use positive statements to encourage children to follow directions. Stage 4 Refinement of Knowledge and Skills Create a resource that includes positive statements that can be used to encourage children to follow directions. Stage 5 Strengthening and adapting skills for more effective application Revise a personal list of positive statements with more effective statements to encourage children to follow directions. 17

18. Common Mistakes When Writing Learning Objectives Describing what the trainer is expected to do, instead of what the learner is expected to do Including more than one expected behavior or task in a single objective. Writing an objective that is unattainable given the level of the learner’s ability Being too general and not clearly specifying the expected outcome – actually writing a goal Using a general verb or action verb such as “understand” 18

19. Example Objectives Good Objective By the end of this training participants will be able to... Discuss positive statements they have used in past experiences to encourage children to follow directions. Objective That Needs Improvement By the end of this training participants will be able to… Think about positive statements they have used in past experiences to encourage children to follow directions. 19

20. More Example Objectives By the end of this training participants will be able to... 20 Operate the business phone. Place a caller on hold. Play messages on the voicemail. Activate the speaker phone. Know how to greet callers. List the three elements of a proper phone greeting. Understand the procedure for transferring a call. Transfer a call to a requested extension.

21. Writing Objectives Activity 21

23. The Training Cycle- Step 3 Learn about your learners. Write learning objectives. Design instruction and activities that support the learning objectives. 23

24. Designing Instruction Instruction should be an expansion of your learning objectives. When designing instruction use various methods of learning strategies. 24

25. Designing Learning Activities Learning activities are interactive forms of instruction that require active learner participation. Activities reinforce instruction. 25

26. The Training Cycle- Step 4 26 Learn about your learners. Write learning objectives. Design instruction and activities that support the learning objectives. Assess if the learning objectives have been met.

27. Assess Learning Objectives Determine whether the learning objectives were met. 27

28. Stage Learning Objectives- By the end of this training participants will be able to: Ways to assess if the learning objective has been met: Stage 1Name 3 positive statements that can be used to encourage children to follow directions. Recall- Give examples of positive statements that can be used to encourage children to follow directions will be presented in the opening lecture. After this information has been presented participants are asked to repeat examples of statements they were given. Stage 2Discuss positive statements they have used in past experiences to encourage children to follow directions. Small Group Discussion- Participants will discuss in small groups positive statements that they have used in past experience to encourage children to follow directions. Groups will talk about which statements worked and which statements were not effective. Stage 3Use positive statements to encourage children to follow directions. Hands-on-activity- Participants will work in groups and be given scenarios and come up with positive statements that could be used for the situation. Stage 4Create a resource that includes positive statements that can be used to encourage children to follow directions. Pair and Share- Participants will individually create a list of positive statements that can be used within their center and be distributed to staff. Participants will partner up with another member of the training group to discuss why they chose particular statements. Stage 5Revise a personal list of positive statements with more effective statements to encourage children to follow directions. Participants will create a list of statements they have used in the past to encourage children to follow directions at the beginning of the training session. From the information provided during the current training, they will revise their list with more effective statements to encourage children to follow directions. 28

29. Participant Evaluation The use of the Participant Evaluation Form is another way to assess if learning objectives have been met. 29

30. Training Cycle Review 30

32. Gateways to Opportunity Registry-Approved Training http://www.ilgateways.com/en/participant- application http://www.ilgateways.com/en/participant- application 32

33. 33 Gateways to Opportunity Credentials

34. For Further Information contact.. Mary Jane Simpkins, Learning Advancement Program Specialist (mjsimpkins@inccrra.org)mjsimpkins@inccrra.org Julie Swanberg, Learning Advancement Coordinator (jswanberg@inccrra.org)jswanberg@inccrra.org 34