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1 Information Technology Projects Legislative Audit Bureau May 2007
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2 Executive Branch Agencies and IT Projects Reviewed
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3 Completed and Ongoing Projects
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4 Large, High-Risk, Completed Projects
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5 Large, High-Risk, Ongoing Projects
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6 Projected Costs of Large, High-Risk, Ongoing Projects
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7 Cost and Timeliness Standards u Accurate cost estimates and realistic projected completion dates are necessary to assess planning and management performance u 6 of 13 completed large projects met the cost standard u 8 of 13 completed large projects met the timeliness standard
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8 DOT: Mail-In Title Processing Times
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9 DOR: Sales and Use Tax Software u Initial contract signed in June 2000 u Expenditures through September 2006 have totaled $24.9 million u Software will be replaced by December 2007 at an estimated cost of $3.3 million
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10 DWD: SUITES u Projected costs have increased from $27.7 million to $46.4 million u Business processes were not simplified u Design specifications were not defined in advance
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11 DWD: EnABLES u Expenditures totaled $23.6 million in February 2007 u Business practices were not simplified u Project was suspended in February 2007
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12 DOA: IT Consolidation Project Expenditures
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13 FTE Positions Eliminated as a Result of Server Consolidation
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14 DOA: E-mail Consolidation u Expenditures through September 2006 reached $6.4 million u Original projected completion date was June 2005 u Time line for project completion is currently unknown
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15 DOA: IBIS u $135 million projected cost over 10 years u Customization is to be controlled u Project progress is to be monitored u Staff costs are to be tracked
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16 DOA’s Statutory Oversight Authority for IT Projects u Review and approve annual strategic plans developed by the executive branch agencies u Develop project development standards u Develop methods for monitoring agency progress on IT projects
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17 Master Lease Financing
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18 Statutory Mechanisms for Legislative Oversight of IT Projects u Joint Committee on Information Policy and Technology u IT Management Board u Periodic reports to the Joint Committee on Information Policy and Technology from the UW System
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19 Recommendations for DOA u Collaboration with executive branch agencies on selecting a: –format for agencies’ annual strategic plans for IT –methodology for identifying high-risk projects u Enhanced project monitoring, including performance measures, process for project modification, and methods for project recovery or discontinuance u Policies and procedures to guide the use of master lease financing for IT projects, and an annual report on the program
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20 Information Technology Projects Legislative Audit Bureau May 2007
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