1. PestSure Loss Prevention Conference Sept 2, 2015 -- Las Vegas, Nevada

2. Bert Dodson – Dodson President & CEO Why Major Risk Management Initiative Now? Ed Boulanger – Risk & Safety Consultant Safety Resource Associates, LLC Modified Duty – The 3 Legged Stool

3. Each Share One Idea About Modified Duty

4. High W/C Premium Costs Increasing High 2014 W/C Experience Modification Factor [EMF] - Average EMF Of All US Pest Control Companies Is 1.0 - High EMF Competitive Disadvantage Concerns Of Large Commercial Accounts Potential Lost Business Increasing OSHA Enforcement

5. To Involve Senior Management To Create Corporate Risk & Safety Staff To Coordinate Program & Protect Employees

6. - Vehicle Accidents - Falls: Ladder, Roof, Same Level - Electrical Exposures - Confined Spaces, i.e. Crawl Spaces & Attics Including Asbestos & Fiberglass Exposures - Lifting & Back Injuries - Chemical Exposures, i.e. Silica From Concrete Drilling - New OSHA Self-Reporting Rule

7. Employee Complaints Company Reports One Hospitalization, Lost Eye, Amputation, Or Fatality OSHA Monitors EMS & State 1 st Report Of Injury Referral From Another Government Agency Random Sample

8. Done Jan 2014 --Retained Risk & Safety Consultant Done June 2015 Promoted Full-Time Risk Mgr Planned -- Add Administrative Assistant Planned -- Add Safety Specialist

9. Medical – Strong Influence Through Initial Doctor Referral & Relationship 66 2/3% Weekly Payment – MAXIMUM Statutory Settlement – Little Influence

10. If injured employee can’t do 100% of their job they can’t work

11. Modified Duty

12. Cost Effective – 66 2/3% Temporary Total To Sit Home Controls Experience Modification Factor [EMF] & Costs Allows Injured Employee To Receive Full Income Reduces Fraudulent W/C Time Off Work Customer Service Not Interrupted

13. Always Feasible – Placement Requires Medical Restrictions, Available Work, and Employee Skills Automatic – Treating Physician, Employer, and Claims must approve each case Forever – Physician Documents Healing Progress Every 2-3 Weeks

14. Pre-select 3+ Medical Providers [Varies By State] Coordinate Modified Duty Program With Medical Providers, Claims Staff, & Employees Bi-Monthly Management Phone Claims Review

15. Pipe Fitter With Broken Leg

17. Operations Always Accountable For Safety Performance Quickly Respond To Employee Complaints & Suggestions Involve Entire Company In Safety Improvement Investigate Accidents & Near Misses Within 8 Hours Initiate Corrective Action Plans Company-Wide Communicate, Communicate, Communicate Professionally Contest All OSHA Citations

18. Share One Take-Away Idea About Modified Duty

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20. Ed Boulanger Safety Resource Associates, LLC 8349 Charlise Road, Richmond VA 23235 804-310-6396