1. © 2012 Amadeus IT Group SA Amadeus Link Amadeus Bulgaria George Andonov, Amadeus Bulgaria Sofia, 29 Nov 2012

2. © 2012 Amadeus IT Group SA Document control 2 Security levelExternal CompanyAmadeus Bulgaria DepartmentDepartment Name AuthorGeorge Andonov Reviewed byDessislav KostadinovDate21 / 03 / 2012 Approved byDenka GounevaDate22 / 03 / 2012 VersionDateChangeCommentBy

3. © 2012 Amadeus IT Group SA 3 Contents Solution overview 04 Features and benefits 07 Solution demo 10 Price 19

4. © 2012 Amadeus IT Group SA 4 Amadeus Link: Solution overview

5. © 2012 Amadeus IT Group SA Amadeus Link: Solution overview  Innovative web-based solution that secures advanced approach to travel agency sales data management  Universal interpreter and depositary of sales data  In-built data analyzer and reporting tool  Output interface that makes MOS/BOS, CRM etc. data feed easier than ever before 5

6. © 2012 Amadeus IT Group SA Amadeus Link: Data flow 6

7. © 2012 Amadeus IT Group SA 7 Amadeus Link: Features and Benefits

8. © 2012 Amadeus IT Group SA Amadeus Link: Features  Real time access to sales data coming from Amadeus Selling Platform  On-line data analyzer and reporting functionality  Remote web access to sales data via user-friendly GUI  Customizable e-documents templates (e.g. e-Ticket, VMCO)  Graphical reports (diagrams, pie charts, etc.)  Analytical reports (MS Excel)  Structured remarks parsing  Data export to Excel and/or XML for further processing by MOS/BOS  Secure web-based A.I.R. and XML files depository  VPN - FTP access to A.I.R. and XML files depository  Data feed to MOS/BOS/CRM via Amadeus Link WebServices 8

9. © 2012 Amadeus IT Group SA Amadeus Link: Customer benefits  The easiest way to collect, process and manage sales data from Amadeus Selling Platform and beyond  The most affordable way to integrate with any third party application:  No significant IT expertise required  No third party dependence  Significantly increased operational efficiency  Managerial decision at one’s fingertips anytime, anywhere  Allows gaining initial MOS experience before implementing more sophisticated solutions (e.g. Amadeus TINA) 9

10. © 2012 Amadeus IT Group SA 10 Amadeus Link: Solution demo

11. © 2012 Amadeus IT Group SA Amadeus Link: Web interface 11

12. © 2012 Amadeus IT Group SA Amadeus Link: Customizable e-documents 12

13. © 2012 Amadeus IT Group SA Amadeus Link: Graphical reports 13

14. © 2012 Amadeus IT Group SA Amadeus Link: Analytical reports 14

15. © 2012 Amadeus IT Group SA Amadeus Link: Export to MS Excel or XML 15

16. © 2012 Amadeus IT Group SA Amadeus Link: Structured remarks parsing 16

17. © 2012 Amadeus IT Group SA Amadeus Link: VPN – FTP access 17

18. © 2012 Amadeus IT Group SA Amadeus Link: WebServices 18  Real time access to sales data coming from Amadeus Selling Platform  HTTPS access  3 phases: Authentication; Request; Close session  Requests:  report_pnr  report_pnr_by_record_locator  report_pnr_by_document_number

19. © 2012 Amadeus IT Group SA 19 Amadeus Link: Price

20. © 2012 Amadeus IT Group SA Amadeus Link: Price 20 Item Price EUR without VAT Billing unit Billing frequency Notes Agency implementation fee400 Per agencyOne time Includes up to 5 access rights and 1 WebServices user Maintenance fee50 Per agencyMonthlyIncludes 1000 A.I.R./I.M.R. files/month A.I.R. processing fee0,01 Per recordMonthlyPer single A.I.R./I.M.R. file over 1000/month Additional access (optional) 5 - 10 Per accessMonthlyPer single access over 5 included Development fee (optional) 40 Per man hourOne time Applied to customized development, other data sources integration, etc.

21. © 2012 Amadeus IT Group SA Amadeus Link: Key points  Real time access to sales data coming from Amadeus Selling Platform  On-line data analyzer and reporting functionality  Remote web access to sales data via user-friendly GUI  Customizable e-documents templates (e.g. e-Ticket, VMCO)  Graphical reports (diagrams, pie charts, etc.)  Analytical reports (MS Excel)  Structured remarks parsing  Data export to Excel and/or XML for further processing by MOS/BOS  Secure web-based A.I.R. and XML files depository  VPN - FTP access to A.I.R. and XML files depository  Data feed to MOS/BOS/CRM via Amadeus Link WebServices 21

22. 22 © 2012 Amadeus IT Group SA