1. Telecommunication Development Bureau Centre of Excellence for the Americas The Caribbean Work Plan 2006-2008 BDT/HRD June 2006 Philip Cross/Jean-Claude Faure BDT/ITU

2. Telecommunication Development Bureau BDT/HRD CoE-ASP May 2006 Background On COE- AMS The Centre of Excellence for the Americas (or CoE-AMS) was among the four Centre of Excellence Projects launched during year 2000. From the very beginning, this project had a growing impact in the region,taking into consideration several factors: Firstly, most of the CoE training production is delivered in Distance Learning mode with easy access to the ITU e-learning platform from any existing organization in the region Secondly, training fees have been applied successfully since 2002. The generated revenues are split between the Nodes and the Project budget, ensuring a long term sustainability of the CoE mechanism. Thirdly, this project has signed 17 Node agreements with Key Training Providers and Training Organizers (CITEL, COMTELCA, ACIEM, CTU, etc.) who are the real stakeholders of the CoE.

3. Telecommunication Development Bureau BDT/HRD CoE-ASP May 2006 Role and Objectives of the CoE  To establish a regional mechanism aimed at strengthening the capacity, within the region, to develop high-level know-how and expertise in telecommunication policy, regulatory matters, management and advanced telecommunication technology.  The final objective is to build a self-dependent and sustainable network of training providers offering advanced training facilities at cost on sensitive issues for the different Players of the Telecommunication sector in the concerned Regions It should be achieved by mid-2007 for Latin American Nodes and by mid 2009 for Caribbean Nodes

4. Telecommunication Development Bureau BDT/HRD CoE-ASP May 2006 Target Population  Policy makers, regulators and managers, responsible for the development of national priority policies and regulations for the telecommunication sector.  Senior corporate executives and managers, in aspects relating to the management of telecommunications networks and services  Over 5 years the CoE-AMS has organized 64 training sessions, attended by 2499 participants  Once established, the Caribbean Nodes should offer al least 12 training sessions per year, attended by some 300 participants

5. Telecommunication Development Bureau BDT/HRD CoE-ASP May 2006 Major Functions  To assess priority training and HRD needs for policy makers, regulators and operators  To establish cooperation agreements between governments, regulators, operators, service providers, financing and development bodies and regional and international organizations aimed at mobilizing resources  To promote the use of IT and telecommunications for e-learning and teleworking  To plan, organize and implement the activities to be carried out in the region  To build for each CoE programme regional network of Subject Matter Experts able to maintain an inventory of existing facilities and expertise in the participating institutions

6. Telecommunication Development Bureau BDT/HRD CoE-ASP May 2006 Convergence of CoE programmes worldwide Regulatory Issues A limited number of issues but with a diversity of regional practices influenced by a growing harmonization on the regional level Business Management A wide range of topics focusing on the Operator skills with some subjects which address other Player needs (Strategic Planning, Tariff strategies, etc,.) Technology Awareness Four major topics: Broadband Services, Transitions towards NGN, Transitions towards 3G mobile networks, IP based Technologies Spectrum Management Already implemented in most of the regions. An area where Subject Matter Experts are more familiar with cooperative practices Rural Connectivity Close relationship with Universal Service Strategies. Growing need for combining the three main aspects in each workshop: Technical, Regulatory and economical

7. Telecommunication Development Bureau BDT/HRD CoE-ASP May 2006 Caribbean Nodes Implementation  Through the implementation of a dedicated Working Plan, the CoE-AMS will seek to bring into operation in the Caribbean region a network of 3 self- sustainable nodes.  Once established, these Nodes should offer together at least 20 training sessions per year distributed among 3 major areas of ICTs (Spectrum Management, Regulatory Issues, Technology Awareness)  In two years, Caribbean potential content providers, service providers and technology providers already established in the region, should be able to give practical effect to Node agreements in order to serve as network nodes or to provide leadershipship for CoE training programmes carried out on an annual basis

8. Telecommunication Development Bureau BDT/HRD CoE-ASP May 2006 Project Implementation “three phases of evolution” Establish the “Center of Excellence” brand; build a caribbean framework; create a critical mass of Training courses; attract a significant number of participants and sponsors. Funding: Seed fund established by the CoE project. Consolidate the “Center of Excellence” brand; fine tune the network and the training offer to guarantee excellent quality of the programmes offered; ensure satisfaction of participants and partners; start generating income to foster the future self-sustainability of the Caribbean Nodes. Funding: Seed fund, income due to training fees and sponsorship. (Decreasing use of the seed fund and increasing use of other resources). Achieve self-sustainability of the Center of Excellence, established as a network with recognized programmes and stable income that covers the costs of the course delivery and the coordination of the CoE activities. Funding: Income from training fees and sponsorship.

9. Telecommunication Development Bureau BDT/HRD CoE-ASP May 2006 Roles and Responsibilities  CoE Steering Committee  CoE AMS National Coordinator  Programme Leader - Each node will be a programme leader for either one or more of the 3 CoE training domains. They will be responsible for working in cooperation with the other nodes that may be relevant as well as establishing partners to further the goal of becoming a recognised training provider in that particular programme/s. The host organisation will both host the action and provide key expertise in the programme they lead.

10. Telecommunication Development Bureau BDT/HRD CoE-ASP May 2006 Roles and responsibilities (condt.)  Training Partner/Provider – Centre of Excellence relies on a strong commitment to an originating partnership agreement. An essential target of the networking process is to keep this first partnership alive and to attract additional partners which could contribute to the real strengthening of the regional expertise with the purpose to increase the academic and other capabilities of the Centre of Excellence and to keep the Centre up-dated with modern technology and modern practices. A training partner may have different profiles depending on whether they offer a) In kind assistance b) In cash Assistance or c) Complementary projects. They are primarily linked to one node, due to geographical, political or practical considerations that may exist, but support other node/s.

11. Telecommunication Development Bureau BDT/HRD CoE-ASP May 2006 Project Timeline Period of Implementation -2 years Year 1: July 2006- June 2007 Establishment of Advisory Committee and Training partners Establishment of 2 nodes Five (5) training actions implemented at minimal cost 4 actions with applied fees Funded entirely by project Year 2: July 2007-June 2008 Establishment of 1 additional node 5 actions implemented at minimal cost 6 actions with applied fees Monitoring and evaluation of programmes, nodes and actions Funded by project Year 3: July 2008-June 2009 Caribbean Nodes should be self-sustainable with a minimum total of 20 activities annually.

12. Telecommunication Development Bureau BDT/HRD CoE-ASP May 2006 Programmes and activities Some Basic Principles  CoE products provide the opportunity to complement other ITU regional training activities. In this respect they need to focus first on experience and best practices.  The most successful CoE products combine face-to-face workshops, e- learning activities and case studies or simulations based on models  Best CoE products are based mainly on regional cooperative work and Partners inputs - CTU, CANTO, OOCUR, ECTEL, CARICOM, CITEL, Governments, Regulators, Operators, Manufacturers  The global acceptance of a long-term sustainability is based on delivery at cost and simplified coordination

13. Telecommunication Development Bureau BDT/HRD CoE-ASP May 2006 Domain: Technology Examples of face-to-face workshops (2006) 05.06.06 - 09.06.06Workshop on new generation networks - TanzaniaEnglish 12.06.06 - 16.06.06Workshop on new generation networks - MozambiqueEnglish 26.06.06 - 30.06.06Telecom standardization workshopMozambiqueEnglish 01.07.06 - 30.09.06Workshop on introduction to wireless Englis 02.10.06 - 14.10.06Workshop on advanced teletraffic engineeringMozambiqueEnglish 27.11.06 - 01.12.06Workshop on Fixed Network Transition AngolaEnglish 22.05.06 - 26.05.06Workshop on teletrafic engineering (AIRTEL) SenegalFrench Jun/2006Workshop on mobile datas services networksMauritaniaFrench Quarter: 3/2006Workshop on NGN Phase IISenegalFrench Quarter: 3/2006Workshop on migration NGNCameroonFrench Jul/2006Workshop on SDH technologies: SenegalFrench Sep/2006Workshop : WDM and new technologies r SenegalFrench Quarter: 3/2006Workshop on triple play technologiesJordanEnglish Quarter: 3/2006Workshop on fixed network transition towards NGNOmanEnglish Quarter: 3/2006Workshop on migration towards 3G mobileTunisiaEnglish 03.09.06 - 07.09.06Workshop on wireless networks (IIT)EgyptEnglish Jun/2006Workshop on digital broadcastingBosnia &HerEnglish Sep/2006Workshop on hybrid communications Serbia and English Nov/2006Workshop on broadband network developmentMacedonia English Dec/2006Workshop on mobile virtual network operator RomaniaEnglish

14. Telecommunication Development Bureau BDT/HRD CoE-ASP May 2006 Domain: Technology Examples of distance learning workshops (2006) 15.08.05 - 18.08.06Telecommunication technologyITU elearningSpanish 06.03.06 - 12.05.06Current and Future Trends of Telecommunications TechnologyITU elearningSpanish 24.04.06 - 19.05.06Optimization of telecommunication networks ITU elearningSpanish 12.06.06 - 07.07.06Broadband network planningITU elearningSpanish 19.06.06 - 21.07.06Security in Information NetworksITU elearningSpanish Quarter: 3/2006Current and Future Trends of e-learningITU elearningSpanish 07.08.06 - 15.09.06New generation converging public networking ITU elearningSpanish 21.08.06 - 22.09.06Wi-Fi NetworksITU elearningSpanish 28.08.06 - 22.09.06ICTs for sustainable developmentITU elearningEnglish 25.09.06 - 20.10.06Development, planning and analysis of VSAT ITU elearningSpanish 02.10.06 - 10.11.06Digital TV: Technological and Market AspectsITU elearningSpanish 16.10.06 - 10.11.06Application and Data in Cellular Mobile NetworkITU elearningSpanish Quarter: 3/2006Technology awareness programmeITU elearningEnglish 06.02.06 - 06.03.06NGN DL group 1 - Technical and economical ITU elearningRussian 06.03.06 - 03.04.06NGN DL group 2 - Technical and economical ITU elearningRussian 25.04.06 - 23.05.063G communicationsITU elearningEnglish Sep/2006Assessing trends in telecom marketITU elearningEnglish

15. Telecommunication Development Bureau The Global CoE Network Statistics

16. Telecommunication Development Bureau BDT/HRD CoE-ASP May 2006 The ITU Centre of Excellence Network 3 PROGRAMS 4 Prog./4 partners CoE AMS OAS/CITEL IDB, IIC BELL SOUTH ALCATEL Telecom Policies New Telecom Techniques Regulatory Issues ICT based Business 5 Prog/Partners (tbd) CoE ASP PARTNERS -TBD Technical Awareness Regulatory Issues Business Management Rural connectivity Spectrum management Regulatory Issues Business management New Technologies Spectrum Management Rural Connectivity 5 Prog./4partners CoE AFR-F SPECTROCAN INT ALCATEL IIT 6 Prog./3 partners CoE ARB ALCATEL IIT INT Telecom Policies Regulatory Issues Business management New Technologies IP Awareness Rural Connectivity Regulatory Issues Business management New Technologies Spectrum Management Rural Connectivity CoE AFR-E CTO SPECTROCAN INT ALCATEL IIT CoE Africa 5 Prog./5 partners 5 Prog./3 Partners CoE EUR+CIS Tech.Awareness Policies & Reg. Issues Corporate Management Internet Technologies Spect Man & Sup. Strategic Management Technology Trends Regulatory Issues Spectrum management Information Techn. CEE Branch CIS Branch ALCATEL INT LS TELECOM CoE Programmes and Partners

17. Telecommunication Development Bureau BDT/HRD CoE-ASP May 2006 Current typology of CoE training activities (Results 2005) AFEAFFAMSARBASPEURCISTOTAL Business Management 7451002 19 Technology Awareness 53130110 23 Regulatory Issues 0102023 8 Spectrum Management 1021041 9 IP Awareness 11313022 22 Rural Connectivity and others 2122001 8 TOTAL 2612239199 89

18. Telecommunication Development Bureau BDT/HRD CoE-ASP May 2006 CoE Trained Managers

19. Telecommunication Development Bureau Thank you for your attention! philip.cross@itu.int jeanclaude.faure@itu.int