1. Introduction to BP Ship Terminal Feedback integration with Intertanko Terminal Vetting Database. March 2006 Jim Fortnum Offshore Assurance Superintendent, EAO Region. Clean Seas, Safe Ship, Commercial Success

2. Contents  What is Ship Terminal Feedback?  Why are we doing this?  Process of feedback.  What do we gain from STF?  Example of the Process at work  BPS and Intertanko - The benefit to the industry.

3. What is Ship Terminal Feedback?  The gathering of port and terminal information.  This process is not new, but we needed to start using the information more pro- actively.  BP-owned and controlled fleets are required to complete feedback forms for every port visit. (also spot chartered vessel on request)  Vessel Feed back report Now aligned with Intertanko format. Vessel Feed back report

4. Why are we doing this?  Increase of port incidents on our Owned and time-chartered vessels.  With changing business needs, vessels are now calling outside our traditional trading areas.  Most of these incidents could have been prevented.  Take a pro-active approach to raise terminal standards.

5. What we are trying to avoid.  Jetties with poor fendering.

6. What we are trying to avoid.  Poor equipment.

7. What we are trying to avoid.  Poor safety standards.

8. What we are trying to avoid.  Pollution Incident.

9. BPS and Intertanko.  BPS, like many other companies, gathers valuable port information, and most of this is not shared to the industry in an effective way.  Started discussions with Intertanko back in Apr 2005, on the development of an automated uploading system to their Terminal Vetting Database (TVD).  Intertanko already had an established database with over 8000 reports  BPS now works alongside Intertanko on providing the latest feedback on ports and terminals.  Intertanko also provide BPS updates when they receive negative terminal information, 9low score alerts).

10. Feedback Process  The reports are presently screened and edited before they are submitted to Intertanko.  The submission of reports to the Intertanko database is fully automated Process flow chart

11. Ship Feedback database/uploading system

12. Feedback to date.  Started manually uploading to Intertanko TVD in September 05.  To date we have uploaded approximetely 450 reports in the new format.  Plan on uploading 40 new reports a month via the automated system.

13. Poor feedback.  All negative feedback received either from our own ships or Intertanko are: 1.Investigated by the Port Information Team 2.Information escalated to our Fleet operational department for assistance with investigation 3.Vessel requested for additional Information to assist in the investigation 4.Measures put in to place or the Terminal placed on a “Not Approved” list for the BP Group 5.All parties informed of outcome to close the loop

14. Poor feedback.  Since the start of September we have investigated over 10 negative feedback reports  Examples:  Avoided potential Grounding at Barcelona after being warned by the Master in his report  New Fenders being order for Nacala after adverse feedback  Raised Operational and Safety standards at Banias and Tartous through BP Shipping’s Jetty Operator Training package

15. Summarize  Has the following BP statement made a difference: “This is an excellent opportunity for BP Shipping to participate in a project of this magnitude, and adds another dimension to our assurance portfolio to achieve our goals of clean seas, safe ships and commercial success” Without a shadow of a doubt YES We would also like to see more of the Industry participating in this very worthwhile venture

16. Thank you for your Time.