1. previous next last first

2. previous next last first

3. previous next last first

4. Learning Outcome By the end of this lesson the students will be able to - tell what business communication is identify different medias of business communication. explain the important of business communication. previous next last first

5. Look at the picture and think previous next last first

6. previous next last first

7. Pair Work 1.What is Business Communication? 2. write the media of business communication. previous next last first Time: 4 minutes

8. The exchange of information,order and direction etc. both inside and outside the business organization is known as Business communication. The exchange of information,order and direction etc. both inside and outside the business organization is known as Business communication. Fax Telegram Telex E-mail Telephone Letter 1 1 2 2 previous next last first

9. Group Work Write down importance of business communication. previous next last first Time: 20 minutes

10. Planning Exchange of Information Exchange of Information Direction Decision making Achivement of Business Goal Labour- Management Relation International trade previous next last first

11. Evaluation Telephone Mobile Phone previous next last first

12. previous next last first Letter E-mail Fax

13. previous next last first

14. previous next last first