1. ENGAGING HIGH PERFORMANCE TEAMS

2. Sustaining Team Performance - a Framework
Role Clarity
Alignment to Goals
Leadership
Innovation
Feedback
Notes:
Recognition & Reward
Goals
Team Maturity
ACTIVITIES page 2

3. Team Roles UPPER LEFT UPPER RIGHT LOWER LEFT LOWER RIGHT
Measure outcomes, effectiveness
Analyse data, information
Generate new ideas
Experiment, continuously improve
LOWER LEFT
LOWER RIGHT
Notes:
Plan and organise to achieve results
Produce and final products service
Communicate - persuade, clarify ideas
Manage relationships in and across teams
ACTIVITIES page 3

4. Leveraging Team Synergy
Share information
Communicate maturely (no blame; focus on issues)
Clarify roles and accountability boundaries

5. Leveraging Team Synergy
Solve problems together
Learn from team successes and mistakes
Manage conflict maturely (focus on solutions)

6. How to Inspire Teams Demonstrate personal commitment
“I really believe……..”
Spell out what is required
“I need you to……..”
Sell the Benefits
“and when you do…money/fame/recognition

7. Team Engagement Terrorists Volunteers Prisoners Upset….not happy
Notes:
ACTIVITIES page 7