1. Ta-when-tee-won

2. Voice Paralanguage – vocal qualities “assist” language Disfluencies – disruptions in the flow of words – Verbal Junk (um, uh, like, and um)

3. Voice and Meaning Emotional Tone – Quality of voice that conveys emotions Volume – Loud vs Soft (space, sentence endings, mic) Fluency – Smoothness of language delivery, how words and sentences fit together (silent pause, verbal junk) Articulation – Clarity of individual speech sounds (mumbling, saying the wrong word, lose word endings)

4. Voice and Meaning cont… Pace – Speed at which language is produced (slow vs fast) Pitch and Inflection – Pitch = high or low (musical scale) – Inflection = manipulating pitch for meaning – Avoid (monotone, high/squeaky, repeated inflections)

5. Ta-whin-tea-too

6. Body Eye Contact – Shows you want to communicate, are prepared, sincere etc... Also allows feedback – Can get lost in notes or visual aid, look at only one person (evaluator), favor one area, move eyes too quickly, or look too high or low Facial Expressions – Use authentic and familiar expressions

7. Body cont… Posture – Rigid vs relaxed, don’t use objects as crutches, don’t fidget with arms-hands-legs-feet Gestures – Illustrators – movements of the hands, head, and other body parts that accompany speech – Emblems – movements or positions of the body that have precise meaning and are immediately understood by others (culturally bound) – Personality and the message play a role

8. Body cont… Physical distance (proxemics) – Pay attention the messages you send, room layout, objects in room, elevation, movement Body Orientation – The direction your body is facing in regards to listeners