1. Remote Access: Guide for MAC

2. Transforming Healthcare NFL & SATL IT&S Slide 2 To Begin, Click on Safari

3. Transforming Healthcare NFL & SATL IT&S Slide 3 Go to https://northflorida.ns.medcity.net and click the + button next to the url.https://northflorida.ns.medcity.net

4. Transforming Healthcare NFL & SATL IT&S Slide 4 Type hCare Access into the name field and select Bookmarks Bar then click Add.

5. Transforming Healthcare NFL & SATL IT&S Slide 5 You will now see a shortcut for hCare Access on your Bookmarks Bar

6. Transforming Healthcare NFL & SATL IT&S Slide 6 Enter your User Name and Password, then click Log On

7. Transforming Healthcare NFL & SATL IT&S Slide 7 Please take a moment to read our new Security Enhancements, then click Continue to begin setting up your security questions.

8. Transforming Healthcare NFL & SATL IT&S Slide 8 Select and answer four security questions (avoid using symbols in any of your answers). If you are not using a public computer select yes to have your PC remember your answers. Click Continue to proceed.

9. Transforming Healthcare NFL & SATL IT&S Slide 9 Verify that your questions and answers are correct, and then click Finish to proceed (Click Update Your Settings if you need to correct an answer).

10. Transforming Healthcare NFL & SATL IT&S Slide 10 If you do not already have Citrix downloaded on your PC you will need to: Click download to begin the installation

11. Transforming Healthcare NFL & SATL IT&S Slide 11 After the file download completes, double0click the Citrix online plug-in (web).dmg file to continue

12. Transforming Healthcare NFL & SATL IT&S Slide 12 Double-click on Install Citrix Online Plug-in.pkg to continue.

13. Transforming Healthcare NFL & SATL IT&S Slide 13 Click continue.

14. Transforming Healthcare NFL & SATL IT&S Slide 14 Please feel free to Print or Save the Citrix License Agreement, and then click Continue

15. Transforming Healthcare NFL & SATL IT&S Slide 15 Please click agree to continue.

16. Transforming Healthcare NFL & SATL IT&S Slide 16 Select the destination where you wish to install the Citrix Online Plug-in, and then click Continue.

17. Transforming Healthcare NFL & SATL IT&S Slide 17 Click Install to continue.

18. Transforming Healthcare NFL & SATL IT&S Slide 18 Enter your MAC User Name and Password and click OK.

19. Transforming Healthcare NFL & SATL IT&S Slide 19 After the installation completes, you will receive a confirmation message. Click close.

20. Transforming Healthcare NFL & SATL IT&S Slide 20 Your hCare Access Workstation will launch automatically.

21. Transforming Healthcare NFL & SATL IT&S Slide 21 To learn more about using your hCare Access Workstation, click here.