1. Course 4006A: Time and Task Management Using Microsoft ® Office Outlook ® 2003

2. Introduction Name Company affiliation Job role and responsibility Outlook experience Expectations for the course

3. What Is Business Skills Training? Business Skills training teaches the technical and business skills required to be effective and successful in today’s business world. The goals of Business Skills courses:  Develop your technology skills in the context of business scenarios  Teach you how to use applications to accomplish business objectives  Provide a collaborative environment that encourages you to share ideas and learn from your colleagues  Build a foundation for your continuing learning and discovery beyond the classroom

4. Course Materials Name card Student workbook Student Materials compact disc Course evaluation

5. Course Outline Module 1: Introduction to Microsoft Outlook Module 2: Effective Use of E-Mail Module 3: Managing Your Calendar Module 4: Effective Use of Tasks Module 5: Setting Up the Outlook Dashboard

6. Exercise: Using Microsoft Virtual PC In this exercise, you will learn how to: Log on to a virtual machine Switch between full screen and window modes Keyboard Shortcuts RIGHT-ALT+DELETE to log on to the Virtual PC RIGHT-ALT+ENTER to switch between full screen and window modes RIGHT-ALT+RIGHT ARROW to display the next virtual machine RIGHT-ALT+DELETE to log on to the Virtual PC RIGHT-ALT+ENTER to switch between full screen and window modes RIGHT-ALT+RIGHT ARROW to display the next virtual machine

7. Microsoft Learning http://www.microsoft.com/learning/

8. Facilities Class hours Building hours Parking Restrooms Meals Phones Messages Smoking Recycling