1. Board Meeting February 24, 2011

2. February 24, 2011 Board Meeting The mission of Louisiana One Call is to protect our members’ facilities, the public, and the environment by providing excellent damage prevention services.

3. Welcome, Remarks, Introductions... Mr. Brent Saltzman The vision of the leadership of Louisiana One Call is to be the pre-eminent one call center in the United States. This will be achieved by staying on the leading edge of technology and by operating in such a manner as to be recognized by our peers as the most innovative center in the industry.

4. Agenda February 24, 2011 Call to Order Consent Agenda Financial Report Adopt January 27, 2011 Board Meeting Minutes Review Governing Policy President’s Report Discuss One Call Locates 2010 Damage Assessment New Business Executive Session Closing Remarks Adjourn

5. Consent Agenda Membership Report 1987 - 2011

6. Consent Agenda Top 10 Calls By Parish January 2011

7. Consent Agenda # Of Calls By Type Of Caller January 2011

8. Consent Agenda Nature of Work January 2011

9. Consent Agenda Email% 2003/2004/2005/2006/2007/2008/2009/2010/JAN 2011

10. Consent Agenda % I-TIC 2004/2005/2006/2007/2008/2009/2010/JAN 2011

11. Consent Agenda I-TIC Locate Requests

12. Consent Agenda 811 Percentage

13. Consent Agenda Motion to Adopt Membership Report General Manager’s Report Manager-Damage Prevention Report

14. Financial Report Financial Overview... Mr. Charles Carney & Mr. Paul Blouin

15. Financial Overview Budget Versus Actual January 2011

16. Financial Report January 2011 Total Current Assets... Mr. Paul Blouin

17. Louisiana One Call Total Current Assets 2000 – January 2011

19. One Call Locates Total Current Assets 2000 – January 2011

20. LOC/OCL Combined Total Current Assets 2000 – January 2011

21. Accounts Receivable January 2009 – December 2009 Amount Billed 202,796 193,292 232,688 234,674 216,450 253,002 238,800 231,541 233,053 214,947 195,663 174,134 Amount Rec’d 202,796 193,292 232,681 233,734 216,450 252,667 238,702 231,506 232,985 213,983 195,215 173,517 % Outstanding 0% 0%.01%.40% 0%.13%.04%.01%.03%.45%.23%.35%

22. Accounts Receivable January 2010 – December 2010 Amount Billed 196,047 196,051 269,642 271,871 260,842 284,932 265,059 273,856 271,311 254,054 238,802 214,163 Amount Rec’d 195,600 195,021 268,581 271,279 260,200 284,147 263,543 273,340 270,457 251,320 236,026 168,395 % Outstanding.23%.53%.39%.22%.25%.28%.57%.19%.31% 1.08% 1.16% 21.37%

23. Accounts Receivable January 2011 – December 2011 Amount Billed 250,272 Amount Rec’d 122,620 % Outstanding 51.01%

24. Financial Report Estimated Call Volume... Mr. Paul Blouin

25. Louisiana One Call Est vs Act-Incoming 2010/Jan 2011 MONTHLY -1% -0- 13% 13% +4% 14% +4% +2% +9% +3% +16% +8% +5% YTD +5%

26. Louisiana One Call Est vs Act-Outgoing 2010/Jan 2011 MONTHLY -4.3% 3% 16% 15% -10% +17% +8% +8% +15% +7% +19% +11% +5% YTD +5%

27. Louisiana One Call Incoming Call Volume Through January 2011, Incoming Call Volume is 18.3% above 2010

28. Louisiana One Call Outgoing Call Volume Through January 2011, Outgoing Call Volume is 18.7% above 2010

29. February 24, 2011 Board Meeting Adopt January 27, 2011 Board Meeting Minutes

30. February 24, 2011 Board Meeting Review Board Governing Policy 6101.00

31. President’s Report Billing Update 2011 Membership Fees Invoiced 1460 Total Invoiced - $36,500 1070 Private Members –X $25 = $26,750 –Received 689 X $25 = $17,225 390 Municipal Members –X $25 = $9,750 –Received 327 X $25 = $8,175

32. President’s Report Billing Update 2011 Sustaining Membership Fees Invoiced –57 X $125 = $7,125 –Received 16 X $125 = $2000

33. President’s Report Billing Update 2010 Member Classifications

34. President’s Report New Phone System

35. President’s Report Street Data

36. President’s Report Annual Meeting/March Board Meeting March 17, 2011 Breakfast 9:00 a.m. Annual Meeting 10:00 a.m. Lunch 11:30 – 1:00 p.m. Board Meeting 1:00 p.m.

37. President’s Report Spring SOCS Meeting –Louisiana One Call Hosts April 27-29, 2011 Hilton Baton Rouge Capitol Center

38. President’s Report Discuss One Call Locates

39. President’s Report 2010 Damage Assessment

40. February 24, 2011 Board Meeting New Business

41. February 24, 2011 Board Meeting Executive Session

42. February 24, 2011 Board Meeting Closing Remarks... Mr. Brent Saltzman

43. February 24, 2011 Board Meeting Adjourn