2. Donation Summit Welcome! Sue Dunn, CEO December 8, 2015

3. Moment of Honor

4. Mission Donor Alliance saves lives through organ and tissue donation and transplantation. Vision To be a center of excellence; maximizing all donation opportunities.

5. Core Values

6. Who We Are 501(c)3 not-for-profit organization Federally designated by CMS – one of 58 – Four year designation cycles with required performance metrics – Colorado and most of Wyoming Organ Procurement Organization – 130 organ donors, ~ 400 organs – 1600 bone and skin donors 120 employees 110 donor hospitals and 4 transplant centers

7. Regulatory Agencies

8. State Quality Award December 2015 “Donor Alliance Achieves Highest State-Level Recognition from Rocky Mountain Performance Excellence”

9. What is RMPEx? Process improvement methodology based on the Baldrige Criteria, a program designed to foster innovation and improved results Process and Results Criteria – Leadership – Strategy – Customer – Knowledge Mgmt – Workforce – Operations – Results

10. Why RMPEx & Baldrige? “….we have been able to better define, assess and improve our processes throughout the organization.” “Those efforts have allowed us to reduce deaths on the organ transplant waiting list, provide tissue grafts for thousands of patients, and offer a legacy for the donor families with whom we interact on a daily basis.”

11. Core Competencies Mission Driven Relationships

12. Key Customers Transplant Centers Tissue Processors

13. Key Stakeholders Donors/Donor Families Community

14. Partners, Suppliers, Collaborators Partners – Donor Hospitals, MDs, RNs, Coroners Suppliers – Transport, Medical Supplies, LABS, Donor Referral Line Collaborators – Other OPOs

15. Tissue Activity

16. Organ Activity

18. The Results of Our Work Click here to see Juniper’s video