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Spread is Not Butter Theresa Fillatre Atlantic Node Leader October / November 2007
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Atlantic Node Herding Cats VIDEO
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Atlantic Node Dissemination is the science of taking a local improvement intervention, idea or process & actively spreading it across the system (spread ) Possible definitions of a system include: A single healthcare setting, a group of hospitals, a health region, or an entire country’s health system The Basics: Dissemination Science
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Atlantic Node An Executive Sponsor to own and lead the spread plan A day to day spread manager to oversee the implementation strategy A strategically directed & resourced spread plan to ensure standardization, action, & studying continues through the implementation phase Organizations are encouraged to begin to map spread plan ideas as each improvement charter is initially designed Executive Ownership of Spread
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Atlantic Node Knowing When to Spread Once PDSA cycles have been tested thoroughly in one or more initial pilot sites. When innovations / improvements lead to measured results that are clearly better than what the baseline performance was. Spreading the “wrong change ideas” without adequate testing and refinement in PDSA cycles could worsen baseline performance.
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Atlantic Node
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Critical Communication Develop an overarching spread plan Avoid top down and look at horizontal communication vehicles Engage spread agents from front-line teams, managers and support staff involved in pilots Key messages must convey the rationale for spread and pilot results Avoid underestimations of the real time spread requires & factor in 20% for the anticipated interruptions
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Atlantic Node Knowing Your Spread Plan is Working Continue to study and refine through implementation Profile the baseline and performance measures through implementation Respond to contextual differences Seek & respond to feedback from those involved Implement the standardized protocols in the new areas
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Atlantic Node Books for the Knowledge Thirsty Spreading Good Ideas for Better Healthcare, Paul Plesek Diffusion of Innovation, Everett Rogers The Tipping Point, Malcolm Gladwell Undressing the Elephant: Why Good Practice Doesn’t Spread in Healthcare, Sarah Fraser
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Atlantic Node Your Spread Tools IHI White Paper on Spread (QIM) IHI Spread Planner for Leaders( QIM / Pkgs) SHN! Spread Checklist (Pkgs) SHN! QIM Community of Practice (Learning & Sharing Together)
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Atlantic Node Conclusions Systems make spread possible People Make Spread Happen Leadership Makes The Spread Plan Work Ongoing Standardization, Planned Action and Ongoing Studying Reduces the Risk of Needing to “Herd Cats”
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Atlantic Node Thank You ! Theresa.fillatre@cdha.nshealth.ca Phone: 1-902-221-4719
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