1. 2012 SWAAAE STUDENT PRESENTATION Bridging Generations & Learning for TomorrowBridging Generations & Learning for Tomorrow

2. STEP 1STEP 1 Identify At Risk Positions and Critical Knowledge… Identify At Risk Positions and Critical Knowledge…

3. Who Are The Workers?Who Are The Workers?

4. What’s So Different About Them?What’s So Different About Them? Traditionalist Baby BoomersGeneration XGeneration Y OutlookPracticalOptimisticSkepticalHopeful Work EthicDedicatedDrivenBalancedAmbitious View of AuthorityRespectfulLove/HateunimpressedRelaxed, Polite Leadership By…HierarchyConsensusCompetence Achievement, pulling together RelationshipsSelf-Sacrifice Personal Gratification Reluctance To CommitLoyal, Inclusive PerspectiveCivic-MindedTeam-OrientedSelf-ReliantCivic-Minded Turn-OffsVulgarityPolitical correctnessClichés, Hype Cynicism Condescension CommunicationFormalFace To FaceInformalTechnology Work/FamilyKeep Work SeparateWork Comes From Value Work/Life Balance Work/Life Blended Together TechnologyDigital AliensDigital ImmigrantsDigital AdaptersDigital Natives Time Away From Office I've Earned itIf I want it, I'll Take ItI Deserve ItI Expect It

5. What Positions Are At Risk?What Positions Are At Risk? Traditionalists (Already Begun to Retire) Traditionalists (Already Begun to Retire) Baby Boomers (Will Soon Retire) Baby Boomers (Will Soon Retire)

6. STEP 2STEP 2 Identify Successors for At Risk Positions and Critical Knowledge… Identify Successors for At Risk Positions and Critical Knowledge…

7. Where Do The Successors Fall?Where Do The Successors Fall?

8. STEP 3STEP 3 Develop A Knowledge Transfer Plan…

9. Determine ObjectivesDetermine Objectives

10. Select MethodsSelect Methods That Gain & Use Critical Knowledge…That Gain & Use Critical Knowledge…Categories: Gain & Use  Gain: These methods help a person to collect and receive information or knowledge from another source.  Use: These methods help a person apply what they have learned into their job duties, responsibilities, projects, etc.

11. Methods to Gain & Use Critical Knowledge: Gain: Collect & Receive Use: Apply What You Learned Job ShadowingJob Guides MentoringLearning Games TrainingE-Learning Succession PlansJob Aids Learning GamesVolunteer Interviews E- Learning Interactive Flashcards

12. Select MethodsSelect Methods That Evaluate Knowledge Transfer…That Evaluate Knowledge Transfer…Category: Evaluate  Evaluate- These methods help a person review and monitor what they have been doing, and if they are doing it the best way possible.

13. Methods To Evaluate Knowledge Transfer: Evaluate: Review & Monitor Project Reviews Performance Reviews E-Learning Reviews

14. Develop A TimeframeDevelop A Timeframe

15. STEP 4STEP 4 Execute Knowledge Transfer Plan…

16. STEP 5STEP 5 Use Appropriate Methods to Store Critical Knowledge…

17. Category Choices: Manual, Audible, Visual  Manuals- These are written and typed tools that can help keep records, procedures, instructions, etc.  For example: Hand-written Outlines and Notes Typed Instructions on Excel Spreadsheets  Audibles- These are listening tools that can help explain procedures, instructions, step-by-step guides, etc.  For example: Voice Recordings  Visuals- These are relatable tools that can help further explain procedures, instructions, etc.  For example: How-to Videos Webinars

18. Master List: Manuals, Audibles, Visuals Manuals: Written or Typed Tools Audibles: Listening Tools Visuals: Relatable Tools Flash Drive RecordsVoice RecordingsWebinars Document Processes Voisse.com (Audio)“How-to” Videos Written /Typed OutlinesStudyBlue.com (Flashcards) Paper Records

19. Video Slide…Video Slide…

20. Presentation Wrap Up…Presentation Wrap Up…