1. 1EMC CONFIDENTIAL—INTERNAL USE ONLY. RCM Generator

2. 2EMC CONFIDENTIAL—INTERNAL USE ONLY. Agenda  Overview  eRoom vs. RCM Generator  PCE Procedures Update Steps  Best Practice for PCEs  Q&A

3. 3EMC CONFIDENTIAL—INTERNAL USE ONLY. Overview

4. 4EMC CONFIDENTIAL—INTERNAL USE ONLY. eRoom vs. RCM Solve eRoomRCM Generator Release NotesNoYes Version ControlNoYes Feedback TrackingNoYes Content MaintainerRCM Team Format MaintainerRCM TeamSolve Team Outside RCM ViewableNoYes Update CycleImmediate1-3 business days Update WayManual Automatic incremental update when you login Official Procedure FormatNoYes

5. 5EMC CONFIDENTIAL—INTERNAL USE ONLY. PCE Procedures Update Steps An update on the PCE procedures Dedicated PCE will update the doc on eRoom Solve team will format the doc or add wizard if necessary Put the doc in the share folder and send a brief description to Solvefeedback @emc.comshare folder Solve team will update the RCM Generator with the latest procedures

6. 6EMC CONFIDENTIAL—INTERNAL USE ONLY. Best Practice for PCEs Download/Update the latest scheduling procedures from the RCM Generator for your supported activities at least one time every week Use Feedback button to submit comments/suggestions to the RCM Solve team Direct download link for the RCM Generator: https://download.emc.com/downloads/DL49033_Remote _Change_Management_(RCM)_Procedure_Generator.exe

7. 7EMC CONFIDENTIAL—INTERNAL USE ONLY. Q&A

8. 8EMC CONFIDENTIAL—INTERNAL USE ONLY. THANK YOU