1. TMK1536 0610Agent training only. Not for sales use. Agent Orientation Luke Gilliam Vice President TMK1536 0610Agent training only. Not for sales use.

2. TMK1536 0610Agent training only. Not for sales use.TMK1446 0410 New Agent Package Agent training only. Not for sales use.

3. TMK1536 0610Agent training only. Not for sales use. New Agent Package

4. TMK1536 0610Agent training only. Not for sales use. Give the New Agent Package to new Agents on their first day and walk through it with them: Review online training schedule Register for tmkweb.com email account Log on to www.libnat.com Download Proposal System Download E-application Download Laptop Sales Presentations Training: Available Tools

5. TMK1536 0610Agent training only. Not for sales use. Agent Number activated 24 hours after welcome email received by Branch Manager Day 1: Register for email address through TMKOnline or UAOnline Day 2: Email address activated Day 3: Brainshark account activated Timeline

6. TMK1536 0610Agent training only. Not for sales use.TMK1446 0410 Website Agent training only. Not for sales use.

7. TMK1536 0610Agent training only. Not for sales use. New Agent Package Agent’s Instruction Guide Guide to Growth Key Documents

8. TMK1536 0610Agent training only. Not for sales use.TMK1446 0410 Brainshark Agent training only. Not for sales use.

9. TMK1536 0610Agent training only. Not for sales use. Bookmark this address: www.brainshark.com/torchmarkcorp Training: Available Tools

10. TMK1536 0610Agent training only. Not for sales use. Common Questions: First 5 letters of last name + Last four digits of SS# User Name Click ‘Forgot Password’ Training: Available Tools

11. TMK1536 0610Agent training only. Not for sales use. Late List

12. TMK1536 0610Agent training only. Not for sales use. Cut off for completions is midnight Wednesday Emails are sent to Branch Managers and Directors Thursday night Incomplete courses show up ‘Due’ the first week and ‘Late’ the second and subsequent weeks Late List Timeline

13. TMK1536 0610Agent training only. Not for sales use.TMK1446 0410 Laptop Sales Presentation Agent training only. Not for sales use.

14. TMK1536 0610Agent training only. Not for sales use. 1. About LNL/UA 2. Introductory Offer 3. Get Sponsorships (20+) 4. Barbara/Renee Story 5. Survey (Focus on last question) 6. Product 7. E-app Go see Sponsorships Repeat Process Laptop Sales Presentation Steps

15. TMK1536 0610Agent training only. Not for sales use.TMK1446 0410 Top Reasons for Terminations Agent training only. Not for sales use.

16. TMK1536 0610Agent training only. Not for sales use. 1.Violation of signature rules 2.Taking cash from a customer 3.Submitting an application on themselves or a person related by blood or marriage 4.Forging or falsifying an application 5.Failure to delivery policy 6.Frequently replacing customer’s existing polices 7.Failure to meet minimum standards Top Reasons for Terminations

17. TMK1536 0610Agent training only. Not for sales use. Promoting Agents To Unit Manager TMK1536 0610

18. Agent training only. Not for sales use. What’s in it for you? Promoting Agents to Unit Manager

19. TMK1536 0610Agent training only. Not for sales use. On libnat.com Agent Services & UAOnline Promote Promotion Guidelines

20. TMK1536 0610Agent training only. Not for sales use. Posters should be posted in your Branch Promote Promotion Guidelines

21. TMK1536 0610Agent training only. Not for sales use. Promoting Agents To Unit Manager The Liberty System TMK1536 0610

22. Agent training only. Not for sales use. Human Resources distributes a “Notice of Positions” on Wednesday afternoon. This is a list of all Unit Manager available openings. The Notice of Positions must be posted in the Branch Office. LNL Unit Manager Bid Posting Process

23. TMK1536 0610Agent training only. Not for sales use. Notice of Positions

24. TMK1536 0610Agent training only. Not for sales use. An opening must be posted on the Notice of Positions to run one week before an Agent can bid. LNL Unit Manager Bid Posting Process

25. TMK1536 0610Agent training only. Not for sales use. Deadline for posting new Unit Manager opening is 10 a.m. Wednesday LNL Unit Manager Bid Posting Process

26. TMK1536 0610Agent training only. Not for sales use. Email or fax Human Resources a request to post an opening for a Unit Manager position for your Branch. Shannon Maddox, smaddox@libnat.com Fax Human Resources 205-325-2908 ATTN: Shannon Maddox LNL Unit Manager Bid Posting Process

27. TMK1536 0610Agent training only. Not for sales use. An Agent may request to bid on a posted Unit Manager opening by completing a Request for Assignment to Unit Manger form. Download this form from Agent Services, Online Forms. LNL Unit Manager Request Process

28. TMK1536 0610Agent training only. Not for sales use. Request for Assignment to Unit Manager

29. TMK1536 0610Agent training only. Not for sales use. The completed Request For Assignment to Unit Manager Form must be received by 10 a.m. on Wednesday the week after the opening has been posted. LNL Unit Manager Request Process

30. TMK1536 0610Agent training only. Not for sales use. Email or fax Human Resources all bids Shannon Maddox, smaddox@libnat.com Fax Human Resources 205-325-2908 ATTN: Shannon Maddox LNL Unit Manager Request Process

31. TMK1536 0610Agent training only. Not for sales use. Applicants go through a background check The Home Office makes the final decision based on the most qualified candidate for the job Human Resources notifies the Branch Manager of the approval LNL Unit Manager Requests Process

32. TMK1536 0610Agent training only. Not for sales use. Once approved, the Branch will be advised to submit a completed Transfer Memo to transfers@libnat.com LNL Unit Manager Requests Process

33. TMK1536 0610Agent training only. Not for sales use. Promoting Agents To Unit Manager The UA System TMK1536 0610

34. Agent training only. Not for sales use. UA does not post Unit Manager openings or use the bid process Branch Managers submit applicants using the Request for Assignment to Unit Manager form Form are emailed or faxed to Michelle Jackson at mijackson@torchmarkcorp.com or 972-569-3721 UA Unit Manager Promotion Process

35. TMK1536 0610Agent training only. Not for sales use. Applicants go through a background check The Home Office makes the final decision based on the most qualified candidate for the job Human Resources notifies the Branch Manager of the approval UA Unit Manager Promotion Process

36. TMK1536 0610Agent training only. Not for sales use. Promoting Unit Managers to Branch Managers TMK1536 0610

37. Agent training only. Not for sales use. What’s in it for you? Promoting Unit Managers

38. TMK1536 0610Agent training only. Not for sales use. Promoting Unit Managers

39. TMK1536 0610Agent training only. Not for sales use. What’s in it for you? $18,000 $30,000 $60,000 Promoting Unit Managers

40. TMK1536 0610Agent training only. Not for sales use. Leadership Development Board The Leadership Development Board is the most important category of recognition Liberty National offers to its Branch Managers. It recognizes those who best promote Unit Managers to Branch Manager positions of their own. Promoting Unit Managers

41. TMK1536 0610Agent training only. Not for sales use. Leadership Development Board Those selected for “The Board” will be invited to join senior Company management for a round of business discussions to share their ideas on how they developed these new leaders, and how we might continue this process and grow this attitude within our Company. A spectacular getaway will be arranged for the members of “The Board.” Promoting Unit Managers

42. TMK1536 0610Agent training only. Not for sales use. Leadership Development Board Sept. 2010 – Flathead Lake Lodge in Montana Promoting Unit Managers