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Published byAnissa Tyler Modified over 9 years ago
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+ Core Values Defined: First Draft Quality Safety Commitment Teamwork Communication Customer Satisfaction Innovation
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+ Final Voting Results Quality Safety Commitment Teamwork Communication Customer Satisfaction Innovation
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+ Day 2 Agenda TimeActivity 8:00 – 8:15Debrief of Day 1 8:15 – 8:30Re-visit voting – are we comfortable? 9:00 – 11:15Define behaviors that support values Observable Action-oriented Assessable Trainable Hireable Rewardable 11:15 – 11:30Summarize next steps for roll out to company
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+ AMI’s Values QUALITY: We take pride in producing the highest quality products and services We take personal accountability for quality We strive to continuously improve our processes to meet customer needs and ensure AMI’s success and sustainability We commit to follow all documented processes to ensure quality COMMITMENT: We are dedicated to AMI’s success We are flexible to do what AMI needs with a positive attitude We are dependable and reliable We understand AMI’s goals and our role in achieving them COMMUNICATION: We are respectful in our communications with each other We have a responsibility to speak up in a constructive and timely fashion to address issues We communicate to the right people and to those who are impacted We communicate in a way that will be understood, will ask for clarification when needed, and will actively listen to others CUSTOMER SATISFACTION: Our customers are the reason that we’re here We listen to what our customers need and have the knowledge and resources to meet their requirements We understand our products and how our customers use them We understand that every process impacts the customer TEAMWORK: We work together to make AMI successful We help each other get the job done and say ‘thank you’ We have a friendly “Yes We Can” attitude We respect each other and will work together to solve problems SAFETY: We make AMI a safe place to work We take personal accountability for everyone’s safety We understand and will follow the safety requirements for our jobs We commit to participating in ongoing safety training and education
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