1. Aaron Maierhofer, ProQuest Workflow Solutions CRIMEA CONFERENCE 2013

2. 2 TODAY’S USERS New Collection + New Realities = New Solutions

3. Summon starts with users in mind Want to be self-sufficient They do NOT ask questions They want to be anonymous They expect all search systems to behave like Yandex, Google, Bing, etc Expect everything to be online and searchable

4. Built to Purpose Single Unified Index Agile development SaaS From the beginning Architecture:

5. Familiar Alternative Simple Fast Easy 5

6. Google-like searching in the library Simple Fast Easy 6

7. Google-like searching in the library Library catalogue Electronic resources Repositories 7

8. Index: 1.2 Billion discoverable items

9. Summon ™ Record Full Text from APA, Sage, Wiley etc. Abstracts, subject terms, etc. from Gale, ProQuest, WoS, MLA etc. DOI fromCrossRef Peer-reviewed status fromUlrich’s Citation counts, subject terms, etc. Citation counts, subject terms, etc. from Web of Science/Scopus Most complete and richest representation of metadata Match and Merge Process

10. Dozens of Subject Terms and more

11. Match-Merge technology Available without authentication Rights management Indexed enhanced direct linking Full Text book search matched to print Discipline facet and scoped search Fully indexed LibGuides More facet and refinement options Precise date sorting Database Recommender Best Bets Related search suggestions Custom text editor Integrated chat Image Spotlighting Superior API Multi-language search relevancy Russian Content – i.e. East View, ibooks.ru What has been added since Summon launched? Features:

12. World wide web (1990 or 1993?) Amazon (1995) Google (1998) Wikipedia (2001) Facebook (2004) YouTube (2005) Twitter (2006) Amazon Kindle (2006/2007) iPhone (2007) iPad (2010) Instagram (2010) Pinterest (2011) User expectations change rapidly

13. Google sets the bar The product’s design changed more in the last two years than it had in the previous decade. - Jon Wiley, head designer of Google Search http://www.fastcodesign.com/1671425/ho w-googles-designers-are-quietly- overhauling-search#1

14. Presented by Alison Head. ACRL conference, April 11, 2013

15. Recent new Serials Solutions Study A few of the things we’ve learned in analyzing this data are that: Searchers more often use Natural Language Queries, rather than controlled vocabularies They use the single search box as they would Google. Over 60% of queries are 1 – 3 words Less than 5% of queries ever use truncation and less than 2% use the Boolean operator “not” And a significant percentage of queries are for databases by name (JSTOR, ScienceDirect, etc.) and a significant percentage are cut and paste citations or full-text snippets Ultimately this helps us continuously improve the Summon research experience, which leads to better student outcomes.

16. Some findings - Top search terms Jstor Pubmed Leadership Global warming Diabetes Marketing Obesity Psychology Depression

17. Long tail search terms Branding in the Digital Age: You’re Spending Your Money in All the Wrong Places Towards an Ethnographic Approach to Art Therapy Research: People with Psychiatric Disability as Collaborators A method for bias-reduction of sample-based MLE of the autologistic model group therapy native american women effectivness endocrinology prolactin childhood obesity organic baby food

18. CONFIDENTIAL 2013 20 2.0

21. Summon Topic Explorer: over 50,000 Topics

25. Scholar Profiles: 3.1 Million profiles

26. Best Bets and Database Recommender

27. Embedded Chat: Librarian help in real time

28. Spotlighting: Newspapers

29. Spotlighting: Images and Local Collections

30. Related Search Suggestions

31. Delivering Proven Value

32. Спасибо!