1. Management and Maintenance of ICT Labs

2. Typical School Lab

3. Safety of ICT Hardware: Safe electrical supply Safe cabling Lightening Arresters Surge Protectors Dust and moisture Physical Protection

4. Safety of ICT Software UPS Protection against malware Backing up Password protection

5. Basic Troubleshooting: Hardware Electrical Installation Cabling Peripherals Network Internet connectivity

6. Basic Troubleshooting: Software Operating systems Peripheral drivers Other software

7. Useful software tools/ ways PDF reader and writer Movie players: mpeg, flv.. Download helpers Movie converters Audio and video editors Office applications Web browsers Remote assistance Desktop sharing Shareable folders

8. Configurations

9. Printers

10. Configurations

11. Media and Collaboration Devices

15. General Principles

16. Document Maintenance Inventory: Hardware and software Users records Lab timetable Log books

17. Safe Disposal of ICT Equipment