1. Lindsey/Patrick Emergency Vehicle Operations © 2007 by Pearson Education, Inc. Upper Saddle River, NJ Chapter 1 Leadership and Management

2. Lindsey/Patrick Emergency Vehicle Operations © 2007 by Pearson Education, Inc. Upper Saddle River, NJ Objectives Describe the characteristic differences between X and Y leaders. List the core components for effective management. Identify critical emergency service topics that require the attention of leadership based on the Firefighter Life Safety Summit.

3. Lindsey/Patrick Emergency Vehicle Operations © 2007 by Pearson Education, Inc. Upper Saddle River, NJ Case Study Review and discuss the case study.

4. Lindsey/Patrick Emergency Vehicle Operations © 2007 by Pearson Education, Inc. Upper Saddle River, NJ Introduction

5. Lindsey/Patrick Emergency Vehicle Operations © 2007 by Pearson Education, Inc. Upper Saddle River, NJ Leadership

6. Lindsey/Patrick Emergency Vehicle Operations © 2007 by Pearson Education, Inc. Upper Saddle River, NJ Seven Core Components of Effective Management Have foresight. Get people to do things that the organization needs done. Lead by example. Supervise, inspire, and train personnel. (Continued)

7. Lindsey/Patrick Emergency Vehicle Operations © 2007 by Pearson Education, Inc. Upper Saddle River, NJ Seven Core Components of Effective Management Create self-initiative. Support the team. Get staff to follow the leader. Get things done.

8. Lindsey/Patrick Emergency Vehicle Operations © 2007 by Pearson Education, Inc. Upper Saddle River, NJ Qualities of Effective Leaders Have integrity. Display initiative. Be authoritative. Have insight. Maintain interest. (Continued)

9. Lindsey/Patrick Emergency Vehicle Operations © 2007 by Pearson Education, Inc. Upper Saddle River, NJ Qualities of Effective Leaders Accept responsibility. Do not show favoritism. Sustain staff intensity. Access and share information.

10. Lindsey/Patrick Emergency Vehicle Operations © 2007 by Pearson Education, Inc. Upper Saddle River, NJ Management Culture

11. Lindsey/Patrick Emergency Vehicle Operations © 2007 by Pearson Education, Inc. Upper Saddle River, NJ Leadership and Management’s Major Goals for Driving Topics A safe and timely response to the scene Safe transportation to the most appropriate medical facility Smooth and comfortable transportation

12. Lindsey/Patrick Emergency Vehicle Operations © 2007 by Pearson Education, Inc. Upper Saddle River, NJ Leadership and Management’s Major Goals for Driving Topics Driving performed with due regard Maintaining a safe driving environment

13. Lindsey/Patrick Emergency Vehicle Operations © 2007 by Pearson Education, Inc. Upper Saddle River, NJ Observation and Enforcement

14. Lindsey/Patrick Emergency Vehicle Operations © 2007 by Pearson Education, Inc. Upper Saddle River, NJ Training and Education

15. Lindsey/Patrick Emergency Vehicle Operations © 2007 by Pearson Education, Inc. Upper Saddle River, NJ Firefighter Life Safety Initiatives

16. Lindsey/Patrick Emergency Vehicle Operations © 2007 by Pearson Education, Inc. Upper Saddle River, NJ Firefighter Life Safety Initiatives Review and discuss the 16 initiatives.

17. Lindsey/Patrick Emergency Vehicle Operations © 2007 by Pearson Education, Inc. Upper Saddle River, NJ Case Study Recap As the management and leadership in your organization, you must: –Strive to reduce the risk of property damage and injury to civilians and emergency response personnel.

18. Lindsey/Patrick Emergency Vehicle Operations © 2007 by Pearson Education, Inc. Upper Saddle River, NJ Case Study Recap Your personnel should be: –Vigilant in their recognition of all hazards and exposures associated with negotiating intersections, particularly those with negative right-of-way.

19. Lindsey/Patrick Emergency Vehicle Operations © 2007 by Pearson Education, Inc. Upper Saddle River, NJ Case Study Recap Drivers must constantly monitor and reduce the amount of risk and exposure. Safe arrival at the emergency. Provide ESO team with the tools to do the job.

20. Lindsey/Patrick Emergency Vehicle Operations © 2007 by Pearson Education, Inc. Upper Saddle River, NJ Summary The ability to lead Understanding the roles and responsibilities of leadership, management, and supervision Nothing more important than personnel

21. Lindsey/Patrick Emergency Vehicle Operations © 2007 by Pearson Education, Inc. Upper Saddle River, NJ Summary ESO culture. Proper selection of drivers. Sound policy with supporting doable procedures. Quality education and training. Competency based testing, and continuing education. Culture must be created at the top.