1. GHZM 3093 TOUR OPERATIONS MANAGEMENT DISCOVER A NEW WORLD PREPARED BY: AIDA ZURIA BINTI DRAHMAN219939 CLARA CHAN KAI YING220327 NOOR HANISAH BINTI HARUN234998 CHIANG YI NI235001

2. PACKAGE BACKGROUND (ADVENTURE+NATURE TOURISM)  DURATION: 4 DAYS 3 NIGHTS  TARGET MARKET: ADVENTURE & NATURE TOURIST  TRANSPORTATION: VAN PROVIDED (DEPEND ON THE NUMBER OF GROUP)  ACCOMMODATION: PARK HEAD QUARTER CHALET

3. DAY 1 TimeActivity 1200Arrive at Mulu Airport Check in Park Head Quarter Chalet Rest/Lunch (Café Mulu) 1500Caving at Deer and Lang Caves 1800Heading back to hotel 2000Dinner (Good luck Café) & briefing for next day activities Rest

4. DAY 2 TimeActivity 0800Breakfast (provided) Briefing 0930Go Batu Bungan (shopping) Caving at Wind and Clearwater Cave Picnic at the entrance of Clearwater Cave 1400Walk to Camp 5 base (overnight) 1800Free and easy Dinner/ Briefing Rest

5. DAY 3 TimeActivity 0800Breakfast Briefing 0930Started hiking at Gunung Api 1330Reach viewpoint at Pinnacles Lunch 1500Head back to Camp 5 1930Reach Camp 5 Dinner Rest

6. DAY 4 TimeActivity 0730Breakfast 0830Depart from Camp 5 Head back to Park Headquarter 1100Lunch 1230Drop off to airport for departure

7. RULES & REGULATIONS I.Provide details of previous caving experience. II.Visitors who do not have previous experience must participate in a tour of an intermediate level cave. III.REASONABLY fit with the ability to be underground in small dark places. Sandals are not allowed and wear proper attire during tours. IV.The park reserves the right – and indeed the responsibility – to cancel any tour if in the opinion of the park guide: 1. The water level in the cave is too high 2. The weather is showing clear signs that heavy rain can be expected during the tour 3. There are people in the group who simply will not fit into parts of the cave which cannot be avoided 4. There are people in the group who have demonstrated that they are unwilling or unable to follow the instructions of the guide.