1. Introduction to Outcome Mapping
Terry Smutylo Evaluation Unit, IDRC IPDET June 24, 2004

2. Learning Objectives Understand the main Outcome Mapping concepts;
Hear about different cases where OM has been used; and
Get a sense of whether OM could be useful in your own work

3. Connecting Research to Well-Being
Researcher
Beneficiaries

4. The Dilemma of Attribution
Everybody wants it, nobody deserves it!
Multiple actors and factors contribute

6. What is Outcome Mapping?
A methodology for planning, monitoring and evaluating that looks at both development results and internal performance helping a program to:
design interventions in relation to the broader context and assess within its sphere of influence
focus on changes in the behavior of partners (as outcomes)
recognize various contributions to the achievement of results

8. Program’s Sphere of Influence
= Program`s Partners
The Real World
Program

9. Boundary Partners
Those individuals, groups, & organizations with whom a program interacts directly to effect change & with whom the program can anticipate some opportunities for influence.

10. Influencing Outcomes BoundaryPartner Program Program relevance
& viability
Program
Delivery
Program Results

11. Swayamsiddha BAIF IDRC CIDA Families Banks PHCs SHG Police Community
Leaders
State
NGO
BAIF
IDRC
Swayamsiddha
CIDA

12. Outcome Challenges Outcome Challenge Statements:
Describe the boundary partner`s contributions to the vision
Describe the ideal behavioural changes
Are about a single boundary partner

13. Progress Markers = Change Ladder
Love to see PMs
Like to see PMs
Expect to see PMs

14. Why Graduated Progress Markers?
Articulate the complexity of the change process
Allow negotiation of expectations between the program and its partners
Permit on-going assessment of progress
Encourage the program to think about how it can intentionally contribute to the most profound transformation possible
Help identify mid-course corrections and improvements

15. Progress Marker Checklist
Each Progress Marker:
Describes a changed behaviour by the boundary partner
Can be monitored & observed
As a set, Progress Markers:
Are graduated from preliminary to more profound changes in behaviour
Describe the change process of a single boundary partner

16. X

17. 6 Types of Strategies Strategy Causal Persuasive Supportive I-1
Direct Output
I-2
Arouse New Skills/ Thinking
I-3
Supporter who guides change over time
Aimed at the Boundary Parnter I1
Give $
I-2
All capacity building activities
I-3
Mentor/expert involved over time (frequent, sustained)
E-1
E.g. computer
Make certain things part of agreements with BPs
E.g. multidisciplinary teams, gender analysis
E-2
Alter the message system around the BP
Usually access tomore/different ifnroamtion
E.g. radio, internet, conference, publications
E-3
For when the program isn`t around
Collectively supporting each other
E-1
Alter physical or regulatory environment
E-2
Modify the information system
E-3
Create / Strengthen a Peer Network
Aimed at the Boundary Partner`s Environment

18. Facilitation Questions?

19. Influencing Outcomes BoundaryPartner Program Program relevance
& viability
Org. Practices
Program
Delivery
Strategies
Program Results
Progress Markers

20. 8 Organizational Practices
Prospecting for new ideas, opportunities, & resources
Seeking feedback from key informants
Obtaining the support of your next highest power
Assessing & (re)designing products, services, systems, and procedures

21. 8 Organizational Practices
Checking up on those already served to add value
Sharing your best wisdom with the world
Experimenting to remain innovative
Engaging in organizational reflection

22. Outcome Mapping: Main Elements
Vision
Mission
BOUNDARY PARTNERS
Outcome Challenges
Progress Markers
Strategies
Organizational Practices

23. For more information & To share your experiences http://www. idrc

24. Examples of OM Use