1. 需求管理 Capability Maturity Model Integrated Author ： Softare Engineering Institute Carnegie Mellon University

2. Purpose  Manage the requirements of the project’s products and product components  Identify inconsistencies between those requirements and the project’s plans and work products

3. Introductory Notes  The term “requirements” refers to product and product component requirements that are received by or generated by the project  The project takes appropriate steps to ensure that the agreed-upon set of requirement is managed to support the planning and execution needs of the project

4. Specific and Generic Goals  SG1 Manage Requirements Requirements are managed and inconsistencies with project plans and work products and identified.  GG2 Institutionalize a Managed Process The process is institutionalized as a managed process.

5. Practice to Goal Relationship Table  SG1 Manage Requirement SP1.1 Obtain an understanding of Requirements SP1.2 Obtain Commitment to Requirements SP1.3 Manage Requirements Changes SP1.4 Maintain Bi-directional Traceability of Requirements SP1.5 Identify Inconsistencies between Project Work and Requirements

6. Practice to Goal Relationship Table(cont.)  GG2 Institutionalize a Managed Process GP2.1 Establish an Organizational Policy GP2.2 Plan the Process GP2.3 Provide Resources GP2.4 Assign Responsibility GP2.5 Train People GP2.6 Manage Configurations

7. Practice to Goal Relationship Table(cont.) GP2.7 Identify and Involve Relevant Stakeholders GP2.8 Monitor and Control the Process GP2.9 Objectively Evaluate Adherence GP2.10 Review Status with Higher-Level Management

8. Goal-SG1 Manage Requirements  SP1.1 Obtain an Understanding of Requirements Develop an understanding with the requirements providers on the meaning of the requirements. As the project matures and requirements are derived, all activities or disciplines will receive requirements.

9. Goal-SG1 Manage Requirements(cont.)  Typical Work Products Lists of criteria for distinguishing appropriate requirements providers Lists of criteria for establishing an understanding Results of analyses against criteria An agreed-to set of requirements

10. Goal-SG1 Manage Requirements  SP1.2 Obtain Commitment to Requirements Obtain commitment to the requirements from the project participants. For Integrated Product and Process Development

11. Goal-SG1 Manage Requirements  SP1.3 Manage Requirements Changes Manage changes to the requirements as they evolve during the project.  Typical Work Products Requirements status Requirements database Requirements decision database

12. Goal-SG1 Manage Requirements  SP1.4 Maintain Bi-directional Traceability of Requirements Maintain bi-directional traceability among the requirements and the project plans and work products.  Typical Work Products Requirements traceability matrix Requirements tracking system

13. Goal-SG1 Manage Requirements  SP1.5 Identify Inconsistencies between Project and work products and the requirements Although some work products resulting from this activity would be updated project plans.  Typical Work Products Documentation of inconsistencies including sources, conditions, rationales

14. Goal-SG1 Manage Requirements(cont.) Corrective action requirements Corrective action

15. Goal-GG2 Institutionalize a Managed Process  GP2.1 Establish an Organizational Policy Establish and maintain an organizational policy for planning and performing the requirements management process.

16. Goal-GG2 Institutionalize a Managed Process  GP2.2 Plan the process Establish and maintain the requirements and objectives, and plans for performing the requirements management process.

17. Goal-GG2 Institutionalize a Managed Process  GP2.3 Provide Resources Provide adequate resources for performing the requirements management process, developing the work products and providing the services of the process.

18. Goal-GG2 Institutionalize a Managed Process  GP2.4 Assign Responsibility Assign responsibility and authority for performing the process, developing the work products, and providing the services of the requirements management process.

19. Goal-GG2 Institutionalize a Managed Process  GP2.5 Train People Train the people performing or supporting the requirements management process as needed.

20. Goal-GG2 Institutionalize a Managed Process  GP2.6 Manage Configurations Place designated work products of the requirements management process under appropriate levels of configuration management.

21. Goal-GG2 Institutionalize a Managed Process  GP2.7 Identify and Involve Relevant Stakeholders Identify and involve the relevant stakeholders of the requirements management process as planned

22. Goal-GG2 Institutionalize a Managed Process  GP2.8 Monitor and Control the process Monitor and control the requirements management process against the plan and take appropriate corrective action

23. Goal-GG2 Institutionalize a Managed Process  GP2.9 Objectively Evaluate Adherence Objectively evaluate adherence of the requirements management process and the work products and services of the process to the applicable requirements, objectives, and standards, and address noncompliance.

24. Goal-GG2 Institutionalize a Managed Process  GP2.10 Review Status with Higher-Level Management Review the activities, status, and results of the requirements management process with higher- level management and resolve issues.