1. Working With HERO Brian Kelly, UKOLN Sarah Austin, Epic Quentin North, Epic UKOLN is funded by Resource: The Council for Museums, Archives and Libraries, the Joint Information Systems Committee (JISC) of the Higher and Further Education Funding Councils, as well as by project funding from the JISC and the European Union. UKOLN also receives support from the University of Bath where it is based. Summary This workshop session aims to provide an opportunity for participants to find out ways of providing data to the HERO portal and to discuss the range of models applicable to their institution Summary This workshop session aims to provide an opportunity for participants to find out ways of providing data to the HERO portal and to discuss the range of models applicable to their institution

2. 2 Timetable 2.00 – 2.10Introduction 2.10 – 2.15 What you'd like from the session (ALL) 2.15 – 2.35Providing input to HERO (EPIC) 2.35 – 2.50 The problems and challenges within our institutions (ALL) 2.50 – 3.10 Addressing these challenges (ALL) 3.10 – 3.20 The next steps in our institutions 3.20 – 3.30 Conclusions The timetable is subject to change

3. 3 Session Facilitators Brian Kelly, UKOLN Member of HERO (nee HE Mall) Steering Group Chair of HERO Technical Advisory Group Represents interests of Institutional Web Managers Facilitates links with JISC services Sarah Austin, EPIC HERO Producer Quentin North, EPIC Lead Technical Architect

4. 4 The HERO TAG Background: HE Mall meeting for Web Managers on 17 June 1999 attracts 40+ Brian Kelly asked to join Steering Group to represent Web Managers interests Following award of tender to EPIC Web Manager focus group formed to review HERO's technical architecture and information flow models Focus group renamed HERO Technical Advisory Group at meeting on 2 June 2000 Members: Colin Work (Southampton), Gareth McAleese (Ulster), Helen Sargan (Cambridge), Damon Querry (Newcastle), Andrew Savory (UEA), Matt Cownie (NHM), Brian Kelly (UKOLN) and Chris Harris (HERO)

5. 5 Our Main Interests Due to short timescales, HERO-TAG is focussing efforts on 3 key areas: The Information Flow Model How should institutions provide data to HERO The Classification Scheme What subject classification scheme should be employed to support user navigation of the Web site Reviewing HERO's Software and Hardware Infrastructure Commenting on EPIC's proposed hardware and software infrastructure

6. 6 Your Interests and Concerns In small groups or 2 or 4 spend a few minutes discussing: What you would like to gain from the session What your main concerns about the HERO portal are G 2.10-2.15

7. 7 Data Input to HERO A demonstration and talk by Sarah Austin and Quentin North D 2.15-2.30

8. 8 Your Feedback Please give your comments on the demonstration (either during the demonstration or at the end) 2.30-2.35

9. 9 The Challenges In small groups discuss the challenges you will face in providing data for HERO Include: Technical difficulties Political / human barriers Resourcing / prioritisation issues Other concerns you may have 2.35-2.50

10. 10 Addressing the Challenges A group discussion on solutions to the challenges which have been raised 2. 50-3.10

11. 11 The Next Steps As a group formulate action plans for the next steps within our institutions Note that this will be used in the report- back tomorrow morning 3. 10-3.20

12. 12 Conclusions What conclusions have we reached: For our institutions For HERO plc For EPIC 3. 20-3.30