1. Third Party Products compatible with Sage Enterprise/CS/3

2. Claire Young Support Manager Lysander Systems Ltd

3. CRM

4. CRM

5. CRM

6. CRM eWare Demonstration Graham Phelps Lysander Systems Ltd

7. CRM

8. Web Portal

9. FQM (Financial Query Management) Credica FQM is a modular Client/Server solution running over NT or Unix with a back end relational database. Credica FQM is a modular Client/Server solution running over NT or Unix with a back end relational database. Interfaces with ERP systems taking a daily data feed to “transfer” all required information for manipulation, interrogation, action and analysis. Interfaces with ERP systems taking a daily data feed to “transfer” all required information for manipulation, interrogation, action and analysis. Provides diarised telephone lists, arrears letters, escalations, workflow, and full history for reporting and analysis. Provides diarised telephone lists, arrears letters, escalations, workflow, and full history for reporting and analysis. Integrates with ‘Crystal Reports’ to provide detailed management information and a view on the cause and effect of business practices. Integrates with ‘Crystal Reports’ to provide detailed management information and a view on the cause and effect of business practices. Credica continue to develop features and functionality that allows companies to improve business processes and increase customer satisfaction. Credica continue to develop features and functionality that allows companies to improve business processes and increase customer satisfaction.

10. VI Software Cash Flow Cash Flow Enquiries Enquiries Human Resources Human Resources

11. Thank you!