1. Welcome to the Mental Health Safety Thermometer Testers’ WebEx 14/08/14 We will begin shortly

2. Agenda Welcome and Introductions Data Overview Testing Feedback Dashboards Collection Tool V13 Review Measures Discussion Upcoming Dates (Testing Calendar) AOB

3. Data Overview Jul-14 July Test 1045 responses 3 new organisations Overall 3645 Responses 20 participating organisations

4. Testing Feedback July The denominator for each of these charts is all feedback received.

5. The numbers across the horizontal axis relate to how easy collection/submission processes were; ‘1’ = hardest – ’10’ = easiest’

6. Free Text Feedback Age range may not be accurate due to using old form Repeating questions 13-17 for every patient is very time consuming Some patients were ambivalent about their safety in hospital, simply because they did not want to be in hospital in the first place. A few of the patients refused to engage in the discussion due to their current mental state. Q7 Self harm occurred before and after admission. Age group not necessarily accurate as old form used.

7. Mental Health Safety Thermometer Inpatient Dashboard Total Submissions: 2734

8. Mental Health Safety Thermometer Community Dashboard Total Submissions: 913

9. Collection Tool Review Version 13 Collection form New age range (Under 18, 18-24, 25-44, 45-59, 60-74, 75 and over) Psychological safety question moved to the end Inpatient version has new shading Community version patient contact question has changed to 7 days

10. Measures Discussion Community Version Patient Contact Question Alternatives Did you raise a concern about your mental health with a GP in the last 7 Days? Do you feel these concerns were taken seriously? Feedback from Mental Health Practitioners My clients routinely raise concerns with me about their GPs. Absolutely worth measuring to help influence GP training /awareness maybe. Do not routinely ask about GPs so currently do not have any information.

11. Upcoming Dates Collection Date – 27 th August Submission Deadline – 3 rd September Testers WebEx – 11 th September

12. AOB and Questions