1. Servant Leadership

2. Objectives Define Servant Leadership Name the 11 characteristics of Servant Leadership Determine whether the characteristics are incorporated into each leader’s style Foster (through discussion) use of the style in everyday practice

3. CALLING  Desire to serve others  Deep rooted and value based  Desire to impact others – never for own gain  Willing to sacrifice self interests

4. LISTENING  Excellent listening skills  Interested in the views of others  Skill that can be learned

5. EMPATHY  Can “walk in others’ shoes”  Understands others problems  Perceived as being understanding  Skill that is easier for some people than for others

6. HEALING  Others want to approach this leader when something happens  Concern for the emotional health and spirit of others  Ability to create an environment that encourages emotional mending

7. AWARENESS  Keen sense of what is happening around them  Constantly searching for cues  Not easily fooled

8. PERSUASION  Ability to convince others to do things rather than relying on formal authority  Ability to offer compelling reasons  Never forces others to do things, but allows them to draw their own conclusions

9. CONCEPTUALIZATION  Encourages others to dream  Encourages others to “think big”

10. FORESIGHT  Ability to anticipate the future  Ability to anticipate consequences  Adept at picking up patterns

11. STEWARDSHIP  Desire to make a positive difference for the future  Desire to prepare an organization for its destiny  Characteristic that is key to servant leadership

12. GROWTH  Strong sense and desire to help people grow  Desire to meet others’ needs to grow spiritually, personally and professionally  Holistic approach

13. BUILDING COMMUNITY  Belief in an organization functioning as a community  Interest in instilling spirit in the workplace

14. LEARNABLE CHARACTERISTICS  Listening  Awareness  Persuasion  Conceptualization  Foresight  Growth  Building Community

15. CHARACTERISTICS DIFFICULT TO LEARN  Calling  Empathy  Stewardship  Healing

16. WHY BOTHER? Points to Consider for Discussion  Connection to nursing practice  Introspective evaluation of oneself  Reasons to incorporate and instill the philosophy into practice