1. Honeywell Proprietary Honeywell.com  1 Document control number Competition

2. Honeywell Proprietary Honeywell.com  2 Document control number What’s Out there Now Manual Call Trees – Predominant in most markets Autodialers –Mostly in Muni/County/City Markets Competition –Small companies: On-premise systems – old autodialer technology (R911/Dialogic) –Hardware Required –Use phone lines –Single point failure –In-house testing/expertise –No license to provide updates Hosted Systems (City Watch) –Call company has computers and uses their limited phone lines Distributed Systems (NTI) –Start-up service focusing on small towns

3. Honeywell Proprietary Honeywell.com  3 Document control number On-Premise Solution Legacy architecture Single server Single points of failure Limited capacity Customer Data Center On-Premise

4. Honeywell Proprietary Honeywell.com  4 Document control number Hosted Solution Single server Single points of failure Limited capacity First come, first serve Difficult to monitor Lack of telco visibility Supplier Data Center Customer Data Center Hosted

5. Honeywell Proprietary Honeywell.com  5 Document control number Distributed Network Solution Distributed network system No single points of failure Multiple servers Scalable capacity Maintained by knowledgeable staff Supplier Data Center Distributed Network

6. Honeywell Proprietary Honeywell.com  6 Document control number Competitive Solutions Customer Data Center On-premise Solution Hosted Solution Customer Data Center Supplier Data Center Distributed Network Supplier Data Center

7. Honeywell Proprietary Honeywell.com  7 Document control number Competitive Package