1. Working Together Distributors Rutherford Communication is the Key

2. 2012 USER FORUM Michael Rutherford Paul Rutherford

3. Topics 60m Since last time 2 years of growth and progress Today Focus | Projects | Commitment The future of eoStar Vision | Communication | Synergy Working Together Distributors Rutherford

4. Since August 2010 Since August 2010 Growing Fast 38% UsersRoutesServiced Accounts CE VolumeStaff 48% 36% 52% 44%

5. Since August 2010 Performance Features Functionality What we’ve added

6. Since August 2010 Since August 2010 Improved Order Processing

7. Since August 2010 Since August 2010 Hot Shot orders

8. Since August 2010 Since August 2010 Providing alternatives

9. Since August 2010 Since August 2010 Chain Payment Entry

10. Since August 2010 Since August 2010 Expand your business

11. Since August 2010 Since August 2010 New goaling paradigm

12. Since August 2010 Since August 2010 No more paper picklists

13. Since August 2010 Since August 2010 New mobile platforms

14. Route employee dispatchManufacturing End of day monitoring Wine-by-the-glass surveys HH Supervisor mode New ION reports Employee product sets New tax plugins Credit calendars Mobile ad alerts Service dispatch Vending Blacklists Bill and holds Truck inspectionsEDI extensions Wine finderCo-op orders Communication +Understanding +Working together =Results

15. Today Our focus Building software to help your business Current projects What we are working on Commitment To software | To support | To synergy Software Customers Support

16. Today Today Building software to help your business New technology The cloud | New platforms Integration Putting it all together to help your company take advantage of changing technology More developers 2,000,000 lines of code to build on More work to do We are improving our software development and quality assurance processes Technology +Integration +Hard workers =Results

17. Today Today What we are working on right now Forecasting Working closely with distributors WMS Working closely with distributors Mobility Platforms and applications Performance Under the hood improvements Reliability Maintaining and refactoring Design User interface experience Your needs +Your ideas +Our developers =Results

18. Going Forward Going Forward Our commitments Better support Responsiveness | Staffing Better software Improving our software development processes Synergy Communication is the key Software Customers Support

19. Discuss | Ask | Suggest Michael Rutherford mike@eostar.com Paul Rutherford paul@eostar.com