2. Tutor Duties and Expectations Business/CIS/OT Classes/Labs

3. Role of Tutor Students need help and reassurance. Students need help and reassurance. Instructors and instructional assistant not always available. Remember no one has the answer for everything-refer students to instructors in room 507 or their office. Instructors and instructional assistant not always available. Remember no one has the answer for everything-refer students to instructors in room 507 or their office. You were chosen because you have demonstrated an ability in computers & keyboarding and a caring attitude. You were chosen because you have demonstrated an ability in computers & keyboarding and a caring attitude. Remember to have patience when assisting the students & others. Remember to have patience when assisting the students & others.

4. Representing the Division & Yourself When you are working as a tutor you are representing the college & yourself. No short-shorts, or raggedy shorts, explicit or low cut tops. Think about what your shirt might be saying. Would someone be offended by it. You are all planning on going out to get a job someday and when tutoring you should be dressing as if that potential employer is looking at you.

5. Tutor Instructions In Room 502 Check with your Instructor in the class to see what the instructor wants you to do. Check with your Instructor in the class to see what the instructor wants you to do. During lab time check with Pat. During lab time check with Pat. Answer Assistance Signs promptly. Answer Assistance Signs promptly. Circulate around the room, observing students for any assistance or technique instructions. Notify instructor if student has technique problems. Circulate around the room, observing students for any assistance or technique instructions. Notify instructor if student has technique problems. DO NOT GIVE ADVICE to students on class selections or their progress; refer them to instructor or instructional assistant. DO NOT GIVE ADVICE to students on class selections or their progress; refer them to instructor or instructional assistant. Let me know if a student is having problems with the computer, a document, or a program. Let me know if a student is having problems with the computer, a document, or a program.

6. Tutor Instructions in Rm 502 Avoid visiting with other tutors/ students/instructional assistant. Avoid visiting with other tutors/ students/instructional assistant. Try to keep a businesslike atmosphere when tutoring. Try to keep a businesslike atmosphere when tutoring. When helping students, think about what you are saying to them. When helping students, think about what you are saying to them. Any issues with students, instructors, others, let me know. Any issues with students, instructors, others, let me know. Sit at Tutor’s desk at end of third row when not with students in Rm 502. Sit at Tutor’s desk at end of third row when not with students in Rm 502. Do not complete your homework, personal work, or read your books when you are tutoring. Do not complete your homework, personal work, or read your books when you are tutoring. If asked a question and you do not know the answer, say so and find out the answer, and get back to the student. If asked a question and you do not know the answer, say so and find out the answer, and get back to the student. Get to know the students and any problem areas they may have. Will help you help the students. Get to know the students and any problem areas they may have. Will help you help the students.

7. Tutor Instructions in Rm 504/507 Make sure you sit at the tutor desk and the sign stating you are the tutor is on tutor computer monitor. Make sure you sit at the tutor desk and the sign stating you are the tutor is on tutor computer monitor. Have patience—students frequently ask the same questions, and some students ask the same questions several times. Have patience—students frequently ask the same questions, and some students ask the same questions several times. If you can’t help the student, be sure and refer them to the instructors in room 507 or the instructors office. If you can’t help the student, be sure and refer them to the instructors in room 507 or the instructors office. Any problems with students/others—see me immediately. Any problems with students/others—see me immediately. DO NOT EAT IN THE COMPUTER LABS—If you need to eat something take a short break in the hall to do so. DO NOT EAT IN THE COMPUTER LABS—If you need to eat something take a short break in the hall to do so.

8. Attendance Please be on time for your hour— previous tutor needs time to get to his/her next class. Please be on time for your hour— previous tutor needs time to get to his/her next class. Call/Email if you are going to be absent/late. Call/Email if you are going to be absent/late. Pat’s phone number is 864-7258. Email is patricia.ceja@solano.edu Leave a message if you will be unable to come in. Please notify me ASAP, so that I can try and replace you. Pat’s phone number is 864-7258. Email is patricia.ceja@solano.edu Leave a message if you will be unable to come in. Please notify me ASAP, so that I can try and replace you.patricia.ceja@solano.edu

9. Extra Information You need to make sure you are working your scheduled time, frequently I need to ask you about something and I expect you to be in your assigned room at that time. Make sure you know which lab you are working in. Some of you will be covering both 504 & 507 at the same time. You need to check both rooms frequently. You need to make sure you are working your scheduled time, frequently I need to ask you about something and I expect you to be in your assigned room at that time. Make sure you know which lab you are working in. Some of you will be covering both 504 & 507 at the same time. You need to check both rooms frequently. Just as we try to discourage the students from talking on cell phones in the labs, you should also go out in hallway to talk on your phone. I know cell phones are important to many people now a days, but remember you are working and if the student has to wait for help while you are on your cell phone, I will probably hear about it. If you are looking down at your cell phone, how are you going to see if a student needs help. Just as we try to discourage the students from talking on cell phones in the labs, you should also go out in hallway to talk on your phone. I know cell phones are important to many people now a days, but remember you are working and if the student has to wait for help while you are on your cell phone, I will probably hear about it. If you are looking down at your cell phone, how are you going to see if a student needs help.

10. Time sheets are kept in the tutor drawer in Room 502. Time sheets are kept in the tutor drawer in Room 502. Please fill out your timesheets daily and keep them in the tutor drawer. Please fill out your timesheets daily and keep them in the tutor drawer. Please don’t stand in front of my desk to fill out timesheets, I frequently need to get in and out of my desk to help students, etc. Please don’t stand in front of my desk to fill out timesheets, I frequently need to get in and out of my desk to help students, etc. Make sure you sign your timesheets by the 10th of each month. If not signed, I can’t turn them in. Make sure you sign your timesheets by the 10th of each month. If not signed, I can’t turn them in. You are responsible for your timesheets—don’t expect me to remember what hours you worked on what day. I check the timesheets at least once a week according to the schedule I gave you. I will change your timesheet hours if they do not match your schedule & email you. You are responsible for your timesheets—don’t expect me to remember what hours you worked on what day. I check the timesheets at least once a week according to the schedule I gave you. I will change your timesheet hours if they do not match your schedule & email you.