1. Technical Service Team Solutions! Classification: Internal Use Only

2. Customer Service Solutions Solutions to current production issues (timing, PGRs, diseases etc.) Technical product information on focus crops (light, daylength, temperature, fertilization, moisture) Critical crop monitoring Quick answers to questions When required working with industry consultants to acquire growing information Classification: Internal Use Only

3. Sales Team Solutions Superior service to the Sales Team and their customers Assistance to sales people so as to give them more time to sell Increased sales opportunities through customer interaction (visits with reps, emails, phone calls etc.) Developing a support system of knowledge and information Open communication lines/tools Relationship building assistance Classification: Internal Use Only

4. Sales Rep Assignments Classification: Internal Use Only Steve BartfieldKeith Francis Brian PeruskiDon Snow Chris NeumannKeith Francis David LumpkinKeith Francis Duane BrodbeckDon Snow Earl WaddellKeith Francis Jeff McGrewDon Snow Jen KuziwKeith Francis Karen KieblerKeith Francis Kelli GibsonDon Snow Kenny GillDon Snow Luke EllingtonDon Snow Malia MichaudDon Snow Phil BrennesselDon Snow Rick GrossmanKeith Francis Steve BibleKeith Francis Steven van DongenDon Snow Walt KingKeith Francis

5. Supplier Solutions Working with suppliers and Express product management to help ensure quality product delivery Developing growing protocol for new/focus crops Product quality issue resolution (determination of issues, mediation with suppliers) Classification: Internal Use Only

6. Young Plant Supplier Assignments Supplier AssignmentsTech Rep VWIDon/Keith Plug ConnectionDon Head StartDon EuroDon Pleasant ViewDon/Keith JamesKeith CenterDon KnoxKeith Dummen/Bobs/TimbukKeith MastDon Pacific Plug & LinerDon Lily Bulb SuppliersDon/Keith Green Circle GrowersDon/Keith Classification: Internal Use Only

7. What we need from YOU Challenges Succinct and sufficient information Opportunities Communication - timely responses Feedback – constructive criticism and positive outcomes A strong and growing relationship with us Classification: Internal Use Only

8. Man, are we EXCITED to join your team! Classification: Internal Use Only