1. A Look at the European Consumer Credit Market Jurgita Bucyte Adviser Statistics and Economic Affairs ALB National Conference, Bucharest 18 November 2010

2. Agenda  About Eurofinas  Eurofinas Market Evolution  Consumer Credit  Consumer Credit for Personal Consumption  Vehicle Finance  Consumer Credit Market in 2010

3. About Eurofinas  The voice of specialised consumer credit providers at European level  It currently represents 18 Member Associations  In turn bringing together more than 764 finance and credit institutions Employing over 78 000 people  Employing over 78 000 people Eurofinas members

4. Eurofinas Market Evolution  Total Eurofinas lending – period on period growth rates Adjusted for exchange rate fluctuations -2.9% 0.5% Growth rates for new credit compare the first 6 months of the year for biannual figures while they compare 12 months for annual figures 1.5% -1.7% OutstandingsNew credit -25% -20% -15% -10% -5% 0% 5% 10% 15% Dec- 02 Jun- 03 Dec- 03 Jun- 04 Dec- 04 Jun- 05 Dec- 05 Jun- 06 Dec- 06 Jun- 07 Dec- 07 Jun- 08 Dec- 08 Jun- 09 Jun- 10 Xx Dec- 09 -15.2% -3.8%

5.  Total new credit Eurofinas Market Mortgages Industrial credit Vehicle finance CC for pers consumption Source: Eurofinas 2009 Annual and 2010 Biannual Surveys -15.2% 373 B€ 316 B€ 191 931 163 572 102 329 88 502 30 285 23 590 40 263 48 126 0 50 000 100 000 150 000 200 000 250 000 300 000 350 000 400 000 20082009 Mil€ 82 398 79 283 44 762 43 871 12 001 11 322 19 479 21 412 0 20 000 40 000 60 000 80 000 100 000 120 000 140 000 160 000 180 000 H1 2009H1 2010 Mil € -1.7% 159 B€ 156 B€

6.  New consumer credit lending & market share per Eurofinas member in H1 2010 45% (*) Eurofinas Market (*) Eurofinas Market Share calculated excluding NO, DK, RO 0 50 000 100 000 150 000 200 000 250 000 300 000 BECZDEDKESFIFRITLTNOPTROSEUK Mil€ 0% 20% 40% 60% 80% 100% 120% Eurofinas cc OutstandingsTotal national cc OutstandingsMarket share

7.  Total new consumer credit by product type (2009) 230 Bil € Personal loansRevolving Non-auto PosNew car finance Pos Used car finance PoSOther vehicle PoS 8% 20% 13% 36% 22% 1% Eurofinas Market

8. Source: Eurofinas Annual Surveys, Eurostat Consumer Credit for Personal Consumption -18% -13% -8% -3% 2% 7% 12% 20022003200420052006200720082009 Consumer Credit for Personal Consumption Private Consumption  Consumer credit vs private consumption – period on period growth rates

9. Consumer Credit for Personal Consumption  New credit – period on period growth rates  New credit – growth per member (2009 vs 2008) Growth rates for new credit compare the first 6 months of the year for biannual figures while they compare 12 months for annual figures -12.9% -14.8% -18.7% -11.8% Personal loans Revolving Non-auto PoS Overall -20% -15% -10% -5% 0% 5% 10% 15% 20% Dec- 02 Jun- 03 Dec- 03 Jun- 04 Dec- 04 Jun- 05 Dec- 05 Jun- 06 Dec- 06 Jun- 07 Dec- 07 Jun- 08 Dec- 08 Jun- 09 Dec- 09 -80% -60% -40% -20% 0% 20% 40% 60% ESUKPTCZFRSENLITBEFIDE Personal Loans Revolving credit Non-auto Pos

10.  New credit – period on period growth rates  New credit – growth per member (H1 2010 vs H1 2009) Growth rates for new credit compare the first 6 months of the year for biannual figures while they compare 12 months for annual figures Adjusted for exchange rate fluctuations -3.9% -4.6% -4.7% Personal Loans Revolving credit Non-auto Pos -3.5% -5.9% -3.7% -40% -20% 0% 20% 40% 60% 80% 100% UKPT FICZNODKBELTITESDEFRSE -3.8% Consumer Credit for Personal Consumption -20% -15% -10% -5% 0% 5% 10% 15% Dec- 02 Jun- 03 Dec- 03 Jun- 04 Dec- 04 Jun- 05 Dec- 05 Jun- 06 Dec- 06 Jun- 07 Dec- 07 Jun- 08 Dec- 08 Jun- 09 Dec- 09 Jun- 10 Personal loans Revolving Non-auto PoS Overall -6.5%

11.  Consumer car finance – new credit granted period on period growth  Consumer car finance – growth per member (2009 vs 2008) Vehicle Finance Growth rates for new credit compare the first 6 months of the year for biannual figures while they compare 12 months for annual figures -10.8% -5.9% -18% -13% -8% -3% 2% 7% 12% Dec- 03 Jun- 04 Dec- 04 Jun- 05 Dec- 05 Jun- 06 Dec- 06 Jun- 07 Dec- 07 Jun- 08 Dec- 08 Jun- 09 Dec- 09 New carsUsed cars -60% -40% -20% 0% 20% 40% 60% NLESFIITCZUKBEPTFR NOSEDE New CarsUsed Cars

12.  Consumer car finance – new credit granted period on period growth  Consumer car finance – growth per member (H1 2010 vs H1 2009) Vehicle Finance Growth rates for new credit compare the first 6 months of the year for biannual figures while they compare 12 months for annual figures Adjusted for exchange rate fluctuations -6.0% -4.9% -5.1% -3.4% -18% -13% -8% -3% 2% 7% 12% Dec- 03 Jun- 04 Dec- 04 Jun- 05 Dec- 05 Jun- 06 Dec- 06 Jun- 07 Dec- 07 Jun- 08 Dec- 08 Jun- 09 Dec- 09 Jun- 10 New carsUsed cars -90% -70% -50% -30% -10% 10% 30% 50% BEDEITDKFICZ FRESPTNOUKSE New CarsUsed Cars

13. Economic Context  GDP growth and household final consumption expenditure (2009) -10% -8% -6% -4% -2% 0% FISE IT DE UK CZ ES BE FR PT NO Real GDP Growth Real Household Consumption Growth  Household saving rate (2009) Source: Eurostat % 0 4 8 12 16 20 UKNOPTFIESCZSEITFRBEDE 200720082009

14. Consumer Credit Market in 2010 There is support to the view that the economic recovery is broadening….  Consumer confidence is advancing  While disposable income remains weak, the decline in the household saving rate from its peak during the crisis, subdued inflation and stabilising labour-market conditions bode well for consumer spending in the near term...however uncertainty remains high  So far lending growth to households has remained very moderate  Poor expectations for new car registrations in H1 2010 in the main European markets

15. A Look at the European Consumer Credit Market Jurgita Bucyte Adviser Statistics and Economic Affairs ALB National Conference, Bucharest 18 November 2010