1. World Usability Day 2015 Megan Schwarz Lifelong Learning in UX

2. “You sell your expertise, you have a limited repertoire. You sell your ignorance, it’s an unlimited repertoire.” -Richard Wurman @megan_schwarz

3. Learning is a process that leads to change, occurs as a result of experience and increases the potential for improved performances and future learning. Ambrose, et al, How Learning Works @megan_schwarz

4. Zone of Proximal Development what I can do now what I can do with guidance what I can’t do yet @megan_schwarz Vygotsky

5. Where Do I Start? @megan_schwarz

6. Methods for Continuous Learning REFLECT UNLEARN RELEARN TEACH VULNERABILITY @megan_schwarz

7. Methods for Continuous Learning REFLECT UNLEARN RELEARN TEACH VULNERABILITY @megan_schwarz

8. Process of Metacognition ASSESS the task EVALUATE strengths & weaknesses PLAN APPLY strategies REFLECT and adjust if needed MONITOR performances BELIEFS about intelligence and learning Ambrose, et al, How Learning Works @megan_schwarz

9. Assess the Task 1.Do I understand the task? 2.Do I know what methods need to be applied to complete the task successfully? 3.If not, do I know how to discover new methods for completing this task? ASSESS the task @megan_schwarz

10. Evaluate Strengths & Weaknesses 1.What does this task require of me? 2.Do I have the skills necessary to complete this task? 3.If not, how can I get the help I need in order to accomplish this task? EVALUATE strengths & weaknesses @megan_schwarz

11. Plan 1.How much time do I have to complete the task? 2.What should I start doing first? 3.Do I have everything I need to succeed? PLAN @megan_schwarz

12. Monitor Performance & Apply Strategies 1.Are my methods working towards solving this problem? 2.Am I applying these methods correctly? 3.Are there any other methods I should be considering that would work better? MONITOR performances APPLY strategies @megan_schwarz

13. Reflect & Adjust if Needed 1.Is the cost of changing strategies part way through worth the gain? REFLECT and adjust if needed @megan_schwarz

14. 1.Am I smart? 2.Is my intelligence gained or fixed? 3.Am I good at my job? 4.Am I a fast or slow learner? Beliefs About Intelligence & Learning ASSESS the task EVALUATE strengths & weaknesses PLAN APPLY strategies REFLECT and adjust if needed MONITOR performances BELIEFS about intelligence and learning @megan_schwarz

15. Methods for Continuous Learning REFLECT UNLEARN RELEARN TEACH VULNERABILITY @megan_schwarz

16. “The kinds of nets we know how to weave determine the kinds of nets we cast. These nets in turn, determine the kinds of fish we catch." Eisner, Cognition & Curriculum Reconsidered The Danger of the Known @megan_schwarz

17. Knowledge Structure Prior knowledge can be incorrect, insufficient, inactive or inappropriate (even in expert knowledge structures) @megan_schwarz

18. Knowledge Gaps @megan_schwarz

19. “I Don’t Know Yet” @megan_schwarz

20. Methods for Continuous Learning REFLECT UNLEARN RELEARN TEACH VULNERABILITY @megan_schwarz

21. Go Back to the Basics @megan_schwarz

22. Learn From Outsiders Architecture Writing Education Design Engineering Anything! @megan_schwarz

23. Try New Methodologies Learn from each other Draw from other fields Collaborate with non-UX team members Adapt an existing method or make up your own Great resource! @megan_schwarz

24. Think Differently @megan_schwarz

25. Take a Class Continuous learning courses Free online classes (e.g. Coursera) Workshops, interactive sessions, lectures @megan_schwarz

26. Methods for Continuous Learning REFLECT UNLEARN RELEARN TEACH VULNERABILITY @megan_schwarz

27. Give a Talk Putting together a talk is another kind of net, it will yield you new insight into your work and work process @megan_schwarz

28. Forces you to make the unconscious, conscious Mentor Unconscious Incompetent Conscious Incompetent Conscious Competent Unconscious Competent Stages of Expertise @megan_schwarz

29. Look to be Challenged @megan_schwarz

30. Methods for Continuous Learning REFLECT UNLEARN RELEARN TEACH VULNERABILITY @megan_schwarz

31. “We’ve lost our tolerance for discomfort and vulnerability, but it’s where the juice happens.” Brene Brown @megan_schwarz

32. VulnerabilityInsecurityShame @megan_schwarz

33. Why? We have a strong desire to belong Self-esteem acts as a measuring stick for how we think we are fitting in Abrams, et al, The Social Psychology of Inclusion and Exclusion @megan_schwarz

34. Correlation Self-Esteem Belonging @megan_schwarz

35. Learning = Vulnerability Embrace the discomfort @megan_schwarz

36. Methods for Continuous Learning REFLECT UNLEARN RELEARN TEACH VULNERABILITY @megan_schwarz

37. Stop striving to be an expert UX designer Start striving to be an expert learner @megan_schwarz