2. Professional Opportunities Orientation Program January 23, 2003 Matt Logar Financial Systems – Project Leader IMLP Lead Recruiter

3. Agenda The Roles of Information Technology in 2003 GE: A Corporate Example Entry-Level Opportunities Advice from Executives

4. Today’s IT Roles Skills that will enable you to Succeed & Advance Today’s IT Roles Software Development Process Change Project Management Technical Background Change in Perception

5. Strategic P&L Business Partner Service Support Technical Specialist Technical Specialist Technical Integrator Technical Integrator Systems Specialist Systems Specialist Systems Integrator Systems Integrator Functional Analyst Functional Analyst Process Change Analyst Process Change Analyst Project Management The evolution of an IT organization requires an evolution of skills... TechnologySystemsProcess Today: Integration of technologies Mainframe Client Server ODC Buy vs. Make Six Sigma E - Commerce IT Evolution ERP Integrator; Multiple Systems Programmer Process Flow, Integration, Speed Manufacturing, Financials, Sales Then:

6. “What Makes GE Admired? … Leadership …” Who We Are...Respected Among our Peers America’s Most Admired Company 5 Years Straight 1998-2002 World’s Most Respected Company 5 Years Straight 1998-2002*

7. Who We Are...A Growth Company Leaders in Many Industries—All Within One Company! We have a Rich History of Innovation, And, are a Company to Watch for Future, Steady Earnings Growth. 1990 - 2001 $9.3B $4.3B 19901998 $10.7B 1999 2000 $12.7B $13.7B 2001 Earnings Have More Than Tripled Since 1990

8. 40% of GE’s Revenues Come from Outside U.S. Who We Are…A Global Company US Revenues 62% Revenues Outside US 38% Employees Outside US 150,200 49% US-Based Employees 158,000 51% Operations in Over 100 CountriesManufacturing Facilities in 32 Countries

9. What We Do Aircraft Engines Appliances Aviation Services Capital Services Card Services Commercial Equipment Financing Commercial Finance Employers Reinsurance Corporation Financial Assurance Global Consumer Finance Leaders in Many Industries--Within One Company ! Industrial Systems Lighting Medical Systems Mortgage Insurance NBC Plastics Power Systems Real Estate Specialty Materials Supply Transportation Systems

10. Where We’re Going…How We Plan to Get There Four Main Growth Initiatives Are Uniting Employees Around the World and Directing GE’s Future Success Globalization: of Every Aspect of the Company Services: Leveraging Technology to Provide High-Value Service Solutions in Served Markets Six Sigma: a Disciplined Methodology of Eliminating Defects from Products and Processes e-Business: Digitizing the way we do Business Driving a 21 st Century Company

11. Information Technology at GE IT Recognized as a Key Growth Initiative and IT Professionals are in High Demand “ Digitization has made GE faster and allows us to constantly measure what we do. Metrics – especially those 10 to 15 critical measurements that leaders need to run their businesses – are now online, real-time and shared by all.” Jeff Immelt, 2001 Annual Report Letter to Shareholders. Digitization, Key Area of Growth for GE

12. Business-Specific Leadership Programs Business-Specific Positions (See www.gecareers.com for more information) Financial Management Program (FMP) Human Resources Leadership Program (HRLP) Technical Sales Leadership Program (TSLP) Full-Time Entry Paths Operations Management Leadership Program (OMLP) Edison Engineering Development Program (EEDP) Communications Leadership Development Program (CLDP) Information Management Leadership Program (IMLP)

13. IT Competencies IT Development Technical Foundation Project Management Leadership Global Strategy Business Partner Business Acumen Classroom Training Coursework Cross Functional Rotations Honing Technical Skills Stretch Job Assignments Substantive Early Leadership IMLP Business Projects Leadership Forum Coursework Team or Project Leadership Broad Business Dev. Exposure to Significant Role Models EIMP Sr. Leaders Advanced Crotonville Courses MDC BMC EDC High Business Impact Total Ownership of Assignments Wide Network of Personal Contacts Professional Development That Continues Throughout Your Career Professional Development That Continues Throughout Your Career GE’s IM Development Continuum

14. The Information Management Program The purpose of IMLP is to develop your... Designed to Develop IT Leaders of the Future leadership abilities In order to meet the future IM leadership needs of GE’s diverse businesses technical aptitude business acumen

15. Your Diverse Rotational Assignments May Include Quality Systems e-Business/Web Development Rotational Elements: Challenging Work With Defined Deliverables and Visible Impact Experiences with Distinct Technical Applications and Solutions Coaching/Feedback Sr. Level Visibility/Exposure Product Development Infrastructure Management Manufacturing Systems Process Re-engineering Telecommunicatio ns Real Jobs - Real Responsibility - Exciting Experience Six Sigma Projects Project Management Customer Interaction Financial Sector Systems

16. 1.Performance Advice from Successful Executives Focus on current job performance. Do everything with a sense of urgency and drive to win. Make a difference on every job. Develop a reputation for delivering results above and beyond. It’s OK to think and talk about your career, but secondary to job performance and better when you are hitting the ball out of the park in your current job.

17. Become proficient in one business/technical area. Build a strong functional competence. Look for opportunities to apply your expertise in a broader business context; multi-functional teams; process initiatives, etc. Learn Finance... it’s the language of business. Manage your career so that you can evolve (rather than leap) into a cross-functional assignment. 1.Performance 2.Expertise Advice from Successful Executives

18. Don’t whine about your career. Others can provide advice but — in the end, you are responsible. Get in the habit of constantly developing yourself... like a professional athlete. Commit to continuous learning (deeper/broader). Develop skills as opposed to accumulating titles. 1.Performance 2.Expertise 3.Ownership Advice from Successful Executives

19. Take the hard job. Err on the side of the bigger challenge. Take on work that the business considers important. Seek out assignments with visibility, recognizing the upside and downside potential, then perform. Play offense with your career. 1.Performance 2.Expertise 3.Ownership 4.Challenge and Visibility Advice from Successful Executives

20. Broaden your base of support. Take jobs with different managers/clients. Work for people who will challenge you. Seek out constructive input on a regular basis and don’t be defensive when you get it. Surround yourselfwith great people and learn from them. Be persistent. When you encounter the imperfect boss, hang in... Learn... make a difference. 1.Performance 2.Expertise 3.Ownership 4.Challenge and Visibility 5.Mentors/Supporters/Role Models Advice from Successful Executives

21. Expose yourself and family to different regions and cultures early. Seek out positions which require interaction across countries and cultures. Consider assignments outside your home country (short or longer term), but prepare by becoming expert at something, by developing teaching, as well as functional skills, and by committing to get a specific job done. 1.Performance 2.Expertise 3.Ownership 4.Challenge and Visibility 5.Mentors/Supporters/Role Models 6.Global Experience/Cultural Breadth Advice from Successful Executives

22. Take Charge of your Career You are responsible for your career development You are responsible for your own happiness Your attitude is everything: Take Risks - Go outside comfort zone Focus on continuous learning Follow your passion - Have fun! Do Everything with Excellence