1. we help to improve social care standards a culture for care: is yours good enough?

3. Skills for Care: Word Cloud

4. Culture for care: your toolkit Continuous change and development A sense of identity Shared values and assumptions Norms and expectations Lines of communication Complex sub cultures Social Influences Environmental Influences Organisational Influences

5. Different types of organisational culture demanding competitive driven hierarchy stability process dynamic innovative growth Caring Collaboration loyalty

6. ‘we strive to make every day extraordinary for our residents...... in our homes and clients in the community. Focusing on individual’s needs, to achieve the very best standards of care’

7. Culture for care: your toolkit 2014 ‘Well led, positive workplace cultures are also flexible, responsive and resilient’

8. Leadership… Dr John P Kotter - Konosuke Matsushita Professor of Leadership, Emeritus at Havard Business School and Chief of Innovation at Kotter International ‘ It is associated with taking an organisation into the future, finding opportunities that are coming at it faster and faster and successfully exploiting those opportunities. Leadership is about vision, about people buying in, about empowerment and, most of all about producing successful change. Leadership is not about attributes, it’s about behaviour. And in an ever-faster-moving world, leadership is increasingly needed from more and more people, no matter where they are in a hierarchy. The notion that a few extraordinary people at the top can provide all the leadership needed today is ridiculous and it’s a recipe for failure.’

9. Next steps Building, maintaining and continually improving your workplace culture: What will you do now.........

10. we help to improve social care standards Thank you www.skillsforcare.org.uk Tel: 0113 245 1716