1. Next steps for delivering compassionate care Dr Phil McCarvill Head of Policy & Public Affairs Marie Curie Cancer Care @MarieCuriePA

2. MARIE CURIE Major UK end of life charity working people with all terminal illnessesend of life charity Major service provider – Network of 2000 Nurses caring for people in the last few days, weeks and months of lifeNetwork of 2000 Nurses 9 hospices across the UK reached 8,931 people in 2013-149 hospices across the UK Our services reached a total of 40,519 people last year Major funder of academic and health service research with an Open Access research policyMajor funder of academic and health service research Working to influence policy and practice through our policy and public affairs work.our policy and public affairs work

3. Delivering High Quality Services

4. Next Steps For End Of Life Care Focus on three key aspects: Ensuring compassionate care Commissioning end of life care Repositioning end of life care

5. Compassionate Care Putting people at the centre – Five priorities of careFive priorities of care We learn the lessons from the VOICES Bereavement Survey & RCP/Marie Curie Hospital AuditVOICES Bereavement SurveyRCP/Marie Curie Hospital Audit Drive up quality of care in all settingsquality of care in all settings Ensure people with different conditions can access the highest quality carepeople with different conditions

6. Compassionate Care - Lessons Variation across different settings Lack of 24/7 support Lack of access to face to face palliative care Poor communication with individuals & families

7. Commissioning End of Life Care Start from the point of view of terminally ill people and their families Align what terminally ill people want and what the health and social care system needs Recognise the role of charities and community services in delivering high quality care Recognise the role of charities and community services Move the focus away from hospitals and shift resources accordingly – backed by evidence from Nuffield TrustNuffield Trust

8. Repositioning End Of Life Care For too long end of life care has been seen as a niche subject Demographics & financial pressures mean that we need to view end of life care differently Focusing on end of life care can help solve a number of the major challenges facing the NHS and wider health and social care systemsolve a number of the major challenges facing the NHS

9. THANK YOU @MARIECURIEPA