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® MTEOR User Group 007 October 28, 2014
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2 Agenda Fall Mailing Season Update MTEOR Local Mailer Launch Update MTESC Mailer Inventory Report Compliance Update FY15 MTEOR Enhancements Update
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3 Fall Mailing Season Update
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4 MTEOR Local Mailer Launch Update The Local Mailer launch was a success! In FY14, over 4,300 Local Mailers placed over 39,000 requests! AreaLaunch DateActive MailersRequests Pacific – Southern02/03/20142804,653 Pacific – Northern03/03/20142973,741 Eastern04/07/20141,02111,017 Great Lakes05/05/20145776,808 Southern06/02/20147717,470 Northeast07/14/20145173,501 Capital Metro08/11/20143711,177 Western09/08/20145141,487 Total4,34839,404 Data as of September 30, 2014 Over $45 million worth of MTE was requested through MTEOR
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5 MTEOR Local Mailer Launch Update Overall, Mailers are satisfied with MTEOR based on survey feedback ● 80% of Mailers were very satisfied/satisfied or neutral citing the following reasons: Ease of use More reliable delivery Learning materials on RIBBS Guaranteed availability of equipment ● 20% of Mailers that were dissatisfied cited the following: Bugs within the system No option for standing ordering No option for same-day ordering Overall, how satisfied are you with MTEOR?
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6 It is required that MTESC Mailers submit a weekly inventory report by Wednesday at 11:59 PM local time Inventory report compliance is down ● On average, 73% of all MTESC Mailers submit a report each week ● Since the March 2014 enhancements, only 16% of Mailers submit an inventory report each week MTESC Mailer Inventory Report Compliance
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7 FY15 MTEOR Enhancements Update Potential EnhancementsProjected Launch Date Customer Reports – Create reporting suite for internal and external users in MTEOR FY15 Order History – Increase order history so users can export up to 13 months of order history FY15 Modify/Withdraw Capabilities – Allow Mailers to make changes to a request instead of requiring the Mailer to withdraw the order first FY15 Standing Requests for Local Mailers – Allow Mailers to create standing requests from Postal Plants Tentative 2015 Label Holders – Allow Mailers request Label Holders through MTEORTentative 2015 Delivery Units – Allow Mailers request MTEs from Delivery UnitsTentative 2015
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8 MTEOR RIBBS Page for Mailers: https://ribbs.usps.gov/mteorhttps://ribbs.usps.gov/mteor MTEOR Help Desk: Hours: Monday-Friday, 7:00 a.m. to 5:00 p.m.(CST) Phone: 1-866-330-3404 Email: mteor@usps.gov
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