1. 9-1-1 & Broadband Implications Cheryl Bledsoe, Clackamas 911 Tech Manager www.Clackamas.us/911 cbledsoe@Clackamas.us @cherylble on Twitter

2. Objectives  Current 911 environment  Coming Changes  Transitional Needs

3. What is 9-1-1 to the Public?

4. What is 9-1-1 to First Responders?

5. What is 9-1-1 to a 9-1-1 Agency? TELEPHONE RADIO COMPUTER-AIDED DISPATCH (CAD) CONNECTIVITY & NETWORKING REDUNDANT POWER BACKUP CENTERS

6. Coming Changes to 9-1-1 Analog-To- Digital Changes Next Generation 9-1-1 Mobile Applications

7. Advantage: Redundancy & Failover Concern: Timelines for Infrastructure Implementation Concern: Tension between Security & Open Source Advantages & Concerns

8. Technical Transition Needs  Broadband Needs  Network Prioritized for Public Safety…….OR……  Cost-Effective & Competitive with Commercial Alternatives  Integrated Data Capabilities  CAD Integration  Fewer Apps, more Systemic & Robust Data Feeds  Minimal Systemic Downtime & Delays  Realistic Failure Rates & Expectations (No Rainbows & Unicorns)  Secure from Threats of Outside Manipulation

9. Summary Thoughts  Data changes everything about Public Safety  Legacy Infrastructure Makes Transition Difficult  Think systemically, not in granular capabilities  Integration & ease of communications = key for emergency responders.

10. Contact Information Cheryl Bledsoe, Clackamas County 9-1-1 www.Clackamas.us/911 cbledsoe@Clackamas.us 503-722-6708