1. Effective Group Facilitation Chapter 8 Daniel Harris Kay McHeffey Liz Schneblin

2. Putting On Your Oxygen Mask People who fight fire with fire usually end up with ashes. Abigail Van Buren

3. Self-Protection Negative energy will impact performance. How? Diminished thinking and problem solving skills Compromised ability to guide group towards goal

4. How Do You Self-Protect? Understand your role as a group facilitator. Elements you can control Elements you cannot control Frame your role with team Establish boundary

5. Use of Positive Presupposition What is it? A communication tool Embedded in the language we use Shaped by voice intonation and inflection Plants a seed to adopt certain attitude Shifts responsibility to participants

6. Use of Positive Presupposition Examples: “As you think about how you’ll work together to do …” (adopt attitude) “Share your ideas for…” (adopt attitude) “How do you see it…” (shift responsibility) “Let’s work together to…” (shift responsibility)

7. Use of Positive Presupposition Examples: (to build the thinking and problem solving capacities) “Please explain your thoughts when you…” “Please replay the most important…” How did you arrive at the conclusion…?”

8. Effective Gesturing Keeps group engaged Maintains proper level of energy Uses: Emphasize Suggest Prompt

9. Use Of Charts, Papers, and Other Visuals to Deflect Anger Post ground rules and norms Place controversial info on a chart Place suggestions on a chart Visuals help disassociate the negative impacts away from the facilitator.

10. Use Of Positioning in the Room Standing in front Standing off to side Standing in back Seated with group Alternate sit and stand Objective: Maximize group energy Protect Facilitator

11. Develop Exit Plan Use for times when no strategy can get a group back on track A positive way to stop the process and send people on their way Ask for permission Be firm and direct

12. Reflect Emotions/Contents Back to Group Content Your shared your thoughts… Your main concern is… You said… Emotion This is confusing… The team is frustrated… This is upsetting…

13. Reflect Emotions/Contents Back to Group The three major points you made… In general…. I see these themes emerging…

14. Summary Lower level of difficulty Divide into smaller, effective groups Constrain time for tasks Put group into brainstorming activity Use positive presuppositions Use suspension of opinion Reflect group’s thoughts