1. THE ODD DUCK University of Wisconsin Organ and Tissue Donation (UW OTD) Laura VanDrese, Interim Clinical Manager and Senior Organ Procurement Coordinator

2.  3.5 million population  103 hospitals in Wisconsin, Michigan, Illinois, Minnesota  66 counties  54,898 square miles  Hospital based  1 OPO/1 transplant center Wisconsin Donor Network UW OTD Lifesource Shared UW OTD and other OPO Gift of Life Michigan Donation Service Area

3. 127 Organ Donors Connect to Purpose: Temperance received her gift of life in November 2012 at the age of one and is doing remarkably well! 334 Lives Enhanced 403 Organs Transplanted 2014

4. Goal was to develop a sustainable staffing model that could support our DSA hospital potential of 200 donors per year Get Your Ducks in a Row! Cause for Change

5. Staffing Models Previous Model [01/2010-04/2012] Current Model – Team Approach [04/2012-present] 9 full time OPCs11 full time OPC 1 part time OPC 16-hour shifts – 8 hours of primary coverage and 8 hours of secondary/ back up coverage (0700-1500, 1500-2300, 2300-0700) 12-hour shifts, 2-3 times per week M-F office time expected, plus 10 to 12 16-hour shifts 2 OPCs per shift in office (7am-7pm, 7pm-7am) 50-60 hour work weeks- Salary Pay40 hour work, hourly pay Sustained use of traveler coverage24-hour call shifts, 2 to 3 times per month Partner with DSA hospital staff, no onsite management (exception of 3 local hospitals)

6. Major Changes  Salary vs. hourly  More FTE  Less flexibility when “on shift”  Initial culture shock  Turnover

7. Positives for Staff  Preservation of personal time  Educational hospital development partnerships  Teamwork/Accountability  Acuity or absence  Recruiting  Improved responsiveness to new referrals or organ offers  Standardizing work load and work flows

8. Positives for Organization  Continuity of care  Partnership/teamwork  Workload balance  Fiscally sound  Less turnover  Rested staff  OTPD

9. Laura VanDrese Lvandrese@uwhealth.org QUESTIONS??