1. IWIS Conference PARIS, 25-27 June 2007 Status for : INDIA

2. Country environment Country laws It is very friendly and all the establishments come under Shops & Establishment Act Freedom of speech A Vibrant Democracy with full respect to Freedom of Speech Health protection Retirement Work time

3. Company environment Country-wide agreements with trade unions (for each sector of activity) Enterprise-wide agreements with trade unions Are negotiations really productive? Are laws really applied? Is there any trade unions regulations: protection for trade-union workers representatives, time reserved for trade-union activities, trade union work councils representing workers at different levels in the company (site, entreprise, group, inter country work councils) etc.

4. Employees 1990-2007

5. Activities 2007

6. Standardize on colors Printability and project ability Spell check HR # reconciliation Thorough proofing Numbers check Consistent Template Taj Mahal Make Header consistent – Arial 24 Un-bold India: From Emerging to Surging

7. Country Dynamics Challenges & Competition Global Leverage Domestic Opportunity IBM India Presence 1 2 3 5 4 India: Marketplace Understanding & IBM Presence Changing social fabric Sustainable economic growth Industry transformation India’s people are its source of innovation All industries growing at over 10% CAGR Emerging sectors (e.g. Retail & ITES,) growing at over 30% Inadequate infrastructure Coalition politics Untested labor laws Supply-side competition (MNCs & Domestic) From cost arbitrage to high value Emerging global innovation and R&D hub DomesticIRLISL Global Missions Domestic Ops Global DeliveryLabs AMS GSDC GBSC BTO IBM TCS

8. Bangalore. Chennai Hyderabad Mumbai. Pune Kolkata Delhi IBM India Business Units Application Management Services/GBS Business Process Transformation Services India Software Labs and IBM TCS Global Service Delivery Center India Research Labs Domestic Operations/Others.. IBM India – Extensive operations across the country

9. Activities 1990-2007