1. The Software Engineering and Information Systems Network 10th Workshop Imperial College London 25th September 2001 Rachel Harrison University of Reading

2. Two Sides to Every Story: Reflections from the SEISN  Aims: to reflect on the highlights, problems and successes of the past 3 years.  how has our research changed?  how have the two communities changed?  has the gap between us narrowed?  has our understanding of each other’s community changed?  can we work together with greater understanding and appreciation?  can we disseminate this understanding to colleagues?

3. Structure  After lunch participants will be split into working groups and will be given a relevant question to focus on, such as:  What are the facilitators and inhibitors of rapid application development?  Managing Information and Knowledge  Co-Evolution of Business Processes and Technologies  Localisation and Globalisation of business & IT

4. Workshops  Mar 99 Delivering Business Performance: Opportunities and Challenges for IT  Jun 99 Multidisciplinary and Interdisciplinary Research  Sep 99 SE and IS - A Symbiotic Relationship?  Jan 00 e-commerce - Issues and Directions  Mar 00 Emerging Organisations and Evolving Structures: Components, Change and Evolution  Jun 00 IS in Today's World - Exploiting e-commerce  Sep 00 e-futures - Managing Rapid Change  Jan 01 Business Process Modelling and Systems Evolution  Sep 01 Reflections

5. 1999  Delivering Business Performance: Opportunities and Challenges for IT  perceptions of key issues within an organisation change over time according to progressive changes in technology. (RDG)  Multidisciplinary and Interdisciplinary Research  Practical problem analysis and structuring is based on recognising the elementary problem frames characterising the subproblems of which a realistic problem is composed. This composition raises fresh issues and difficulties, both in analysing problems and in constructing solutions. Identifying these difficulties, and developing a standard repertoire of techniques to overcome them, is the classic process by which traditional engineering disciplines and their products become mature and reliable (MJ).

6. 1999  SE and IS - A Symbiotic Relationship?  Key issues within this relationship include effective communication, (verbal, textual and visual) is particularly critical between different disciplines because communication is influenced by context, cultural environment as well as prior knowledge and experience (DEA, DW, KB, DB, MML)

7. 2000  e-commerce - Issues and Directions  Existing approaches to RE can’t cope with delivering systems in internet time. For small & medium size systems we should move to RE processes that are more integrated with development processes. A culture change is needed, breaking down the barriers between business & IT (IS)  Emerging Organisations and Evolving Structures: Components, Change and Evolution  In the absence of collocation, team members may be unable to maintain interpersonal relationships (JN)  Technological constraints interfere with business decisions (RV)

8. 2000  IS in Today's World - Exploiting e-commerce  The world of IS and IT is infamous for its penchant to embrace the latest fads and fashions with little critical assessment and even less reflection on hard-won lessons of the past. (RDG)  e-futures - Managing Rapid Change  In the rush to meet the demand for e-commerce systems are technologists in danger of repeating the mistakes of the software crisis of the 60s? (MH)  The concept of a living IS may help to change our understanding of the fundamental needs of a successful system in terms of design and evolution in the workplace if we regard it as an entity requiring daily attention from its creator. (RP)

9. 2001  Business Process Modelling and Systems Evolution  Complex interactions between the multiple elements within a social ecosystem contribute to the creation of IT legacy systems (EMK)  When an IT system is viewed as a part of the business organisation, and both the IT and business systems are designed in the same time, the gap between them will be minimal (KL)  IT exists to support the effective operation of an organisation, and must therefore respond to its needs (DB)

10. Agenda  9.45amRegistration and Coffee  10.15amWelcome - Rachel Harrison  10.20amKeynote - David Avison  11.00amTea/Coffee  11.20amKeynote – Keith Bennett  12.10pmLunch  13.00pmWorking Groups  15.15pmTea/Coffee  15.30pmWorking Group Reports  16.20pmISEN – Paul Layzell  16.30pmConclusions and Close

11. Working Groups  The Leader's role is to initiate discussion, organise feedback to the workshop, and produce a short written summary for publication at a laterdate.  Agenda:Quick intros, select scribe and presenter, review deliverables,discuss, prioritise, draft presentation of ideas.

12. Working Groups  Method: SWOT analyses or Critical Success Factors.  Deliverables:  Scope of discussion.  3 most important points (for opportunities & challenges).  Directions for research.

13. Working Group Aims  WG 1: To present, review, critique and compare the facilitators and inhibitors for rapid application development  WG 2: To present, review, critique and compare alternative methods of managing information and knowledge  WG3: To present, review, critique and compare alternative approaches to the co-evolution of business processes and technology  WG4: To present, review, critique and compare the effects of localisation and globalisation of business and IT

14. Allocation  Rapid application development  David Avison, Paul Dunning Lewis, Paul Layzell, Helen Bland, Frank Stowell  Managing information & knowledge  David Targett, Carol Brooke, Tim Millea, Rachel Harrison,  Co-evolution of business processes & technology  Manny Lehman, Roger Elvin, Helen Edwards, Stephen Cook  Localisation & globalisation of business & technology  Keith Bennett, Bob Bishop, Nik Mehandiev, Hussein Zedan

15. More Information  http://www.cs.rdg.ac.uk/~rh/index.html http://www.cs.rdg.ac.uk/~rh/index.html  http://www.seisn.reading.ac.uk  Email: rachel.harrison@reading.ac.uk  Prof. Rachel Harrison Department of Computer Science University of Reading PO Box 225, Whiteknights Reading RG6 6AY