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Consumer and Market Insight Barry Schwartzblatt CMI NA Conference June 14, 2007 Viewing the World Through a Different Lens
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2 See what everyone else sees, but think what no one else thinks…
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3 …but that’s easier said than done.
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4 List everything in the room that is blue…
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Consumer and Market Insight New window into the world… and the people within it
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7 Definition of Insanity Do the same thing over and over again, yet expect a different result
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8 Shake things up a bit. Go out and play. Experiment. Take a few risks.
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9 Crazy?
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10 Crazy Like a Fox.
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11 Here’s to the crazy ones… The misfits. The rebels. The troublemakers. The round pegs in the square holes. The ones who see things differently.
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12 UNIQUE PERSPECTIVE: Cultural Anthropologist
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13 View the world through a unique set of systems and principles
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14 Interpret consumer behavior. Not just play back what we all saw and heard ourselves.
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15 New Language New Way of Thinking Colorful Use of Metaphors
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Tom Maschio. www.maschioconsulting.com
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17 Two ways to leverage his unique perspective: Cultural White Papers Ethnography
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Cultural White Papers Mental Focus Dominant vs. Emergent Culture Dominant vs. Emergent Symbolism The Colors and Imagery of Focus The Emotional End Benefit of Focus
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Cultural White Papers Body, House & Hair Purification vs. Transformation Hygiene as a Cultural System
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The American Culture of Dieting and the Role of Slim-Fast A Cultural Anthropologist’s Perspective A Few Highlights… August 2006
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21 Objectives To explore the cultural dynamics associated with dieting and diet products To explore current consumer connections with Slim-Fast and other diets and diet products To define which Slim-Fast brand elements conform to the cultural climate of today and beyond Ultimately… To help inspire strategies, brand ideas and triggers for Slim-Fast consumer touch points (visual identity, communications, website, point-of-purchase, etc.)
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Chief Strategic Officer, DDB London “Tom’s thoroughly challenging insights have proven to be a real competitive advantage in almost every situation he has been involved in. Every time I’ve worked with him he has provided stunning insight. I’m a huge fan. I cannot recommend him highly enough.”
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